Store Manager - Houston Premium Outlets

Pandora • Cypress, TX

15h • $55,200 - $69,000

About The Position

Pandora’s Store Manager is an immersed brand and product ambassador who takes pride in delivering exceptional customer experiences. The role spends time on the sales floor engaging with customers and works alongside the team to drive sales. The Store Manager coaches and manages Assistant Store Managers, Sales Leads, and Sales Associates, and is responsible for results across talent, brand, operations, and customer experience.

The Store Manager helps create an accountable, high-performing team, builds customer loyalty, and supports commercial success by exceeding sales goals and key performance indicators. The role also oversees timely implementation of visual merchandising directives, efficient operational processes, and continuous talent development.

Requirements

• At least 3–5 years of experience as a Store Manager in a high-performance selling environment.
• Strong written and verbal communication skills.
• Ability to connect with people at all levels of the organization.
• Business acumen and analytical thinking, with the ability to deliver positive results.
• Skills in recruiting, retaining, and developing teams, including succession planning and internal mobility.
• Knowledge of Microsoft Office 365 Suite and retail point-of-sale systems.
• At least 18 years of age and able to provide proof of identity and eligibility to work.
• Ability to work a flexible schedule that includes nights, weekends, and holidays.
• Ability to stand for extended periods, lift 50 or more pounds, and arrive at work on time.

Responsibilities

• Engage with customers on the sales floor and work alongside the team to drive sales.
• Coach and manage Assistant Store Managers, Sales Leads, and Sales Associates.
• Build genuine connections with customers and exceed individual and store sales goals.
• Achieve commercial targets and key performance indicators.
• Deliver exceptional shopping experiences through product knowledge and brand loyalty.
• Inspire the sales team, foster accountability, and provide real-time feedback and guidance to achieve KPI goals.
• Build lasting customer relationships beyond individual transactions.
• Recruit talent for seasonal and core roles, including Assistant Store Managers, Sales Associates, and Sales Leads.
• Partner with the Divisional Sales Manager and Human Resource team to identify and resolve performance issues and policy violations.
• Implement visual merchandising directives on time, maintain efficient operations, and support continuous talent development.
• Perform other duties as assigned.

Benefits

• Base salary plus bonus.
• 401(k) plan.
• Medical, dental, and vision benefits.
• Short- and long-term disability coverage.
• Basic life and AD&D coverage.
• Anniversary gift cards and product discounts.
• Learning and development programs, continuous feedback, and LinkedIn Learning.
• Tuition reimbursement.
• PTO package including vacation, personal, and sick time, birthday and celebration days, and paid holidays.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed