Retail Sales Associate - Houston Premium Outlets
About The Position
The Retail Sales Associate at Vuori builds connections with customers and communicates the brand’s values through product knowledge and an upbeat, optimistic approach. The role focuses on creating excellent customer experiences, supporting sales goals, maintaining store operations and presentation, and collaborating with the sales team and management in a fast-paced retail environment. Associates greet and assist customers, provide knowledgeable guidance on merchandise style and fit, and develop lasting customer relationships. They support sales goals in a team-based commission environment, stay informed about products and the activewear market, and communicate inventory needs and product concerns. The position also includes stocking and cleaning the sales floor, assisting with inventory management and cash-control procedures, and implementing merchandising and visual directives. Employees should be prepared to work scheduled shifts, including nights, weekends, and holidays, and to remain active while completing physical tasks in the store.
Requirements
- Must be available to work nights, weekends, and holidays.
- Must adhere to scheduled shifts and be punctual.
- Ability to develop relationships with customers and colleagues.
- Ability to handle customer concerns positively and proactively.
- Ability to prioritize multiple tasks in a fast-paced environment.
- Ability to learn new procedures and processes quickly.
- Strong organizational and follow-through skills.
- Excellent communication and interpersonal skills.
- High level of ownership, accountability, and initiative.
- Eagerness to develop new skills and responsiveness to feedback.
- Willingness to lift and move products, equipment, and boxes weighing up to 30 lbs.
- Willingness to stay active and move throughout the store during each shift.
- Willingness to reach, bend, and use a step stool or ladder when needed.
- Willingness to work in an environment with bright lights and music.
- Willingness to work as part of a team in a fast-paced retail environment.
Responsibilities
- Create an unforgettable customer experience and forge lasting relationships with customers.
- Work with the sales team to provide customers with the best service possible.
- Greet customers in a timely, authentic, and engaging manner.
- Prepare fitting rooms, find sizes, and provide knowledgeable feedback about merchandise style and fit.
- Achieve sales goals in a team-based commission environment.
- Develop product knowledge about the broader fashion landscape and activewear to serve as an expert for customers.
- Assist with projects while keeping the customer experience a priority.
- Communicate inventory needs to support business goals.
- Ensure the sales floor is stocked every evening.
- Collaborate with management on inventory management.
- Clean the retail store regularly, including floors and bathrooms.
- Understand and execute cash-control procedures, including bank deposits and petty cash.
- Assist with implementing and maintaining merchandising and visual directives.
- Keep the selling floor neat, clean, organized, and aligned with the correct visual image.
- Identify and communicate product concerns in a timely manner.
Benefits
- Health Insurance
- Savings and Retirement Plan
- Employee Assistance Program
- Generous Vuori Discount & Industry Perks
- Paid Time Off
- Wellness & Fitness benefits
- Team pooled commission
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
