Store Manager, Levis®, Napa Premium Outlets

Levi Strauss • Napa, CA

1d • Onsite

About The Position

Levi Strauss & Co. is seeking a Store Manager to lead the Napa Premium Outlets store. Reporting to the District Manager, the Store Manager directs retail strategies and store operations to achieve financial growth and sustain brand equity. The role combines sales leadership, staffing and employee management, training and development, payroll and scheduling, inventory and loss prevention, visual merchandising, and customer experience. The company describes its focus on its brands, values, and building sustainability into its operations.

Requirements

• Bachelor’s degree, or at least 5 years of retail work experience in place of a degree.
• At least 3 years of experience in a retail store management position managing and coaching sales associates.
• Apparel experience.
• Positive, helpful demeanor and a passion and interest in Levi Strauss & Co.
• Ability to lift up to 40 pounds and perform constant standing, walking, squatting, kneeling, bending, carrying items, and reaching overhead; comfort climbing ladders.

Responsibilities

• Guide profitable sales and meet store financial plans by making decisions and leading the store team to achieve performance goals, including conversion, units per transaction, and sales per hour.
• Recruit and make hiring, pay, and termination decisions for store personnel at all levels, including store management; manage employee relations and performance management, and ensure associates follow LS&CO Operational Excellence policies and procedures.
• Manage new-hire training on LS&CO culture, product knowledge, selling practices, and associate responsibilities; hold employees accountable to individual sales goals.
• Coach staff, provide continued development opportunities, and create succession plans to develop associates for promotion.
• Achieve the payroll plan by managing schedules, monitoring labor costs, adapting to business conditions, and planning staffing around store traffic and sales.
• Manage inventory accurately, including receiving and sending merchandise and completing price changes and ticketing; prevent loss by educating associates, monitoring store activity, enforcing company policies, and partnering with Loss Prevention and Merchandising.
• Maintain visual standards and product presentation in accordance with visual merchandising direction, adapting displays to the store layout and needs and using styling and props to tell a compelling product story.
• Maintain appropriate product levels on the sales floor by planning and directing replenishment.
• Create a compelling customer experience by engaging with customers and modeling appropriate customer-service behaviors for associates.

Benefits

• 401(k) match of $1.25 per $1 contributed, up to the first 6% of pay saved.
• Paid volunteer time, including five hours per month with nonprofit organizations.
• 50% employee discount on regular-price merchandise.
• For full-time employees: 3 weeks of paid time off in the first year, increasing to 4 or more weeks thereafter.
• For full-time employees: immediate medical, dental, and vision coverage; free medical premiums with Live.
• For full-time and part-time employees: paid volunteer hours and charity donation matching up to $2,000 per year.
• Growth and advancement opportunities across Levi’s, Dockers, and Beyond Yoga.
• Total rewards package includes paid leave, life and disability insurance, 401(k) match, and health care benefits for eligible employees.
• Competitive pay and incentive plans.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager