Merchandise Administrator

Rural King•Mattoon, IL
•$44,000 - $53,000

About The Position

The Merchandise Administrator provides comprehensive administrative, operational, project, event, and coordination support to the SVP of Merchandising and the Merchandising team. This role coordinates projects, meetings, events, communications, vendor relationships, calendars, and departmental initiatives to help ensure priorities are organized and completed effectively. It serves as a central support resource and point of contact for the Merchandising team, vendors, and internal partners. The position also supports special projects, maintains confidential records, and helps communicate Merchandising policies and processes. Supervisory responsibilities: None.

Requirements

  • At least 5 years of administrative experience or an equivalent combination of experience and education.
  • Advanced proficiency in Microsoft Office Suite, including Outlook, Excel, Word, and PowerPoint, and comfort navigating computer systems and software.
  • Strong organizational and project coordination skills, with the ability to manage multiple priorities, deadlines, and stakeholders simultaneously.
  • Ability to work independently, anticipate needs, and follow projects through to completion.
  • Excellent verbal, written, and customer service skills, including active listening, asking relevant questions, and providing thorough responses.
  • Strong attention to detail and a proven track record of producing accurate, polished, error-free work in a fast-paced environment.

Responsibilities

  • Manage calendars for the SVP of Merchandising and other assigned Merchandising leaders, including meetings, travel, and store visits, and proactively identify and resolve scheduling conflicts.
  • Serve as a central support resource and point of contact for the Merchandising team, vendors, and internal partners.
  • Coordinate Merchandising team and leadership meetings, Quarterly Business Reviews, planning meetings, and town halls, including planning, agendas, notes, and follow-up.
  • Monitor project and departmental deadlines and action items, communicate upcoming requirements, and follow up on outstanding items.
  • Develop and maintain the Merchandising calendar, project timelines, trackers, and planning tools, including promotional events, seasonal activities, and key business dates.
  • Maintain organized, accurate, accessible, and up-to-date records, files, and documentation.
  • Draft, edit, format, and proofread correspondence, reports, spreadsheets, and presentations.
  • Pull reports from Looker, Claude, and other business systems and provide insights.
  • Coordinate the Vendor Summit and Expo and other large-scale vendor events and programs, including registration, sponsorships, booth assignments, vendor communications, fees, shipping, setup requirements, materials, and onsite logistics.
  • Partner with leadership to develop, maintain, and communicate Merchandising policies, procedures, and processes across teams.
  • Assist with special projects and initiatives requiring research, coordination, organization, and follow-through.
  • Maintain confidentiality and discretion when handling sensitive information and documents.
  • Demonstrate Rural King's values: People First, Integrity, Attitude, Initiative, Teamwork, Accountability, and Continuous Improvement.
  • Perform other duties as assigned.

Benefits

  • 401(k) plan with a 100% match on the first 3% of contributions and a 50% match on the next 2%.
  • Healthcare plans.
  • Virtual doctor visits.
  • Access to Centers of Excellence with Barnes Jewish Hospital and Mayo Clinic’s Complex Care Program.
  • 15% associate discount.
  • Dave Ramsey’s SmartDollar Program.
  • Associate Assistance Program.
  • RK Cares Associate Hardship Program.
  • 24/7 Chaplaincy Services.
  • Company-paid YMCA family membership.
  • Bonus eligibility.
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