Mental Health Technician, Per Diem

Trinity Health•Fort Lauderdale, FL

About The Position

The Mental Health Technician provides direct one-to-one observation of patients in the emergency department (ED), documenting patients’ conditions during monitoring. The role assists with crisis intervention using approved de-escalation and calming techniques as appropriate. It supports the safety of patients experiencing psychosocial crises and their physical environment, provides emotional support, and promptly escalates safety or behavioral concerns to ED nurses, providers, colleagues, or security personnel. This per diem, part-time position requires a high school diploma or equivalent, American Heart Association Basic Life Support (BLS), and current Nonviolent Crisis Intervention Training certification from the Crisis Prevention Institute (CPI). Previous behavioral health experience is preferred. The work involves sitting for extended periods and frequent standing, walking, bending, and stooping.

Requirements

  • High school diploma or equivalent.
  • American Heart Association Basic Life Support (BLS).
  • Current Nonviolent Crisis Intervention Training certification from the Crisis Prevention Institute (CPI).
  • Excellent interpersonal communication skills.
  • Strong problem-solving and critical-thinking skills, with a collaborative approach.
  • Ability to manage competing priorities and maintain composure in stressful situations.
  • Ability to sit for extended periods and frequently stand, walk, bend, and stoop.

Nice To Haves

  • Previous behavioral health experience.

Responsibilities

  • Conduct direct one-to-one observation of patients in the ED and document their condition during monitoring.
  • Assist with crisis intervention using approved de-escalation and calming techniques as appropriate.
  • Help mitigate safety risks for patients experiencing psychosocial crises and maintain the safety of their physical environment.
  • Immediately escalate safety or patient behavioral concerns to ED nurses, providers, other colleagues, or security personnel.
  • Provide emotional support using calming techniques when appropriate.
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