Mental Health Technician, Per Diem

Trinity Health•Fort Lauderdale, FL

About The Position

This per diem Mental Health Technician position provides direct support to patients experiencing psychosocial crises in the emergency department. The role includes one-to-one observation and documentation of patient condition, assistance with crisis intervention using approved de-escalation and calming techniques, and support for patient and environmental safety. The technician escalates safety or behavioral concerns to emergency department nurses, providers, colleagues, or security personnel and provides emotional support when appropriate. The position requires a high school diploma or equivalent, American Heart Association Basic Life Support (BLS), and current Nonviolent Crisis Intervention Training certification from the Crisis Prevention Institute (CPI). Previous behavioral health experience is preferred. The physical demands include sitting for extended periods, with frequent standing, walking, bending, and stooping.

Requirements

  • High school diploma or equivalent.
  • American Heart Association Basic Life Support (BLS).
  • Current Nonviolent Crisis Intervention Training certification from the Crisis Prevention Institute (CPI).
  • Excellent interpersonal communication skills.
  • Strong problem-solving and critical-thinking skills, with a collaborative approach.
  • Ability to manage competing priorities and maintain composure in stressful situations.
  • Ability to sit for extended periods, with frequent standing, walking, bending, and stooping.

Nice To Haves

  • Previous behavioral health experience.

Responsibilities

  • Conduct direct one-to-one observation of patients in the emergency department and document their condition during monitoring.
  • Assist with crisis intervention by using approved de-escalation and calming techniques as appropriate.
  • Help mitigate risks to the safety of patients experiencing psychosocial crises and maintain the safety of their physical environment.
  • Immediately escalate safety or patient behavioral concerns to emergency department nurses, providers, other colleagues, or security personnel.
  • Provide emotional support using calming techniques when appropriate.
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