MENTAL HLTH SECURTY SPEC SHFT SUPV - SES - 60043211

State of Florida•Macclenny, FL

55d•Onsite

About The Position

The Mental Health Security Specialist Shift Supervisor - SES is a highly responsible working supervisor in the Security Department at Northeast Florida State Hospital, an 800-bed mental health treatment facility in Macclenny, Florida. The position functions as the Mental Health Security Administrative Supervisor and assists the Mental Health Security Chief with management and direct supervision of the department. The supervisor uses independent judgment, responds to calls for service, and helps maintain a safe and secure environment for patients, staff, visitors, buildings, equipment, and property. The role supervises security specialists and a Centrex Operator, coordinates staffing and schedules across all three shifts, oversees training and performance, and supports investigations, safety activities, and operational projects. The incumbent also coordinates transports, vehicles, equipment, visitor services, and department purchasing. The position serves as a MANDT Adjunct Training Instructor, teaching at least one full class each month and providing refresher training as assigned. Other related duties may be assigned.

Requirements

High school diploma or equivalent.
Three years of experience providing for the safety and security of patients and/or staff in a residential or outpatient mental health or acute care facility.
A completed basic recruit training course or equivalent may substitute for the required experience.
College coursework with a major in a social, behavioral, or rehabilitative science may substitute for the required work experience on a year-for-year basis.
Valid Florida Driver’s License.
Knowledge of security and safety procedures and techniques.
Knowledge of investigative techniques.
Ability to plan and coordinate security operations.
Ability to determine work priorities.
Ability to conduct investigations and fact-finding interviews.
Ability to train and supervise others.
Ability to read, interpret, and apply regulatory materials.
Ability to use deductive reasoning.
Ability to deal effectively with others and communicate effectively.
Responses to qualifying questions must be verifiable from the submitted application.
The application must be completed in its entirety, including supervisor names and phone numbers for all employment periods and explanations for employment gaps.

Responsibilities

Supervise and participate in security patrols and inspections of buildings, living areas, and fenced areas; identify fire hazards, unauthorized persons, and individuals attempting to elope.
Inspect building interiors, doors, and entrances, and safeguard department, patient, and employee property, equipment, and materials.
Investigate reported thefts and destruction of department property.
Supervise assigned Mental Health Security Specialists and the Centrex Operator.
Establish performance standards and evaluate staff strengths and areas for improvement.
Administer appropriate disciplinary actions after consulting with the Mental Health Security Chief.
Respond to calls for service with subordinates and monitor equipment and supply maintenance to control costs.
Compile and track information and statistics for special projects, performance improvement, and CQI projects.
Prepare and post matrix work schedules to ensure the department is adequately staffed.
Monitor and approve timecards and leave requests in the KRONOS system.
Oversee overtime and enforce stay-over procedures to maintain minimum staffing coverage across all three shifts.
Coordinate officers for transports to other facilities, medical appointments, court appearances, and other required destinations.
Ensure department vehicles receive routine maintenance and coordinate vehicle availability during servicing or repairs.
Implement new department policies and procedures.
Coordinate with Staff Development and Training to ensure compliance with mandatory training requirements.
Substitute for the Mental Health Security Chief by proxy when requested.
Notify the Mental Health Security Chief of unusual occurrences and provide relevant information.
Assist with investigations into complaints alleging human-rights violations, abuse, neglect, or mishandling of individuals.
Develop and monitor fire and disaster drills, ensure they are scheduled, and ensure required reports are filed.
Participate in Security Department hiring interviews and serve on the Safety Committee, overseeing security-related safety issues.
Represent the department in meetings, special projects, and functions as assigned, and provide feedback to the Mental Health Security Chief or AIS.
Maintain uniform-order records and obtain uniforms for officers.
Maintain an inventory of assigned security equipment, including radios, vehicles, and traffic-control items.
Identify department needs, research products, and prepare purchase requisitions in the ARTS system.
Ensure subordinates maintain at least 90% compliance with identified mandatory training.
Supervise and participate in Welcome Center services, including signing in and monitoring visitors and staff entering campus.
Ensure proper procedures are followed for switchboard and safety-center duties.
Serve as a MANDT Adjunct Training Instructor for at least one full class per month and teach additional classes as needed.
Provide assigned quarterly MANDT refresher training and support monthly validation monitoring.
Ensure designated staff maintain and demonstrate appropriate MANDT skills and techniques.
Perform other related duties as assigned.