Mental Health Crisis Case Manager - NCH - Day/Evening Shift

Endeavor Health•Arlington Heights, IL

8d•$36 - $56•Onsite

About The Position

The Mental Health Crisis Case Manager conducts crisis clinical assessments for patients seeking treatment in the emergency department, assesses clinical needs, and obtains an initial diagnostic impression and confirmation during disposition with a physician or designee. The role includes reviewing prior documentation and case formulation, assessing vital signs, weight, blood alcohol, and BMI as appropriate, and providing referrals consistent with patients’ medical and psychiatric status and symptoms. The Case Manager works with multidisciplinary hospital teams on assessment, treatment, and discharge planning for patients with mental health problems. The role also supports hospital staff with admission paperwork and patient rights, coordinates with families and community agencies, contributes to care conferences and emergency department huddles, and facilitates bed management coordination with Endeavour inpatient psychiatric units. The position educates patients and families about the effects of illness and disability and follows up with local and state agencies as a mandated reporter in accordance with HIPAA guidelines. This is a full-time position at Northwest Community Hospital, scheduled for 36 hours per week on an evening shift from 11:00 to 11:30 p.m., with rotating weekends and holiday work. Required travel is not applicable.

Requirements

Master’s degree or higher in a behavioral health field.
Current Illinois license as a Registered Nurse, Licensed Social Worker (LSW), Licensed Clinical Social Worker (LCSW), Licensed Professional Counselor (LPC), Licensed Clinical Professional Counselor (LCPC), or Licensed Marriage and Family Therapist (LMFT).
Experience with group, individual, and family therapy.
Experience with adolescents and families in crisis.
Familiarity with Cognitive Behavioral Therapy and Dialectical Behavioral Therapy.
Knowledge of patient rights and laws pertaining to mental health.
Minimum of two years of experience in crisis/emergency services; behavioral health setting preferred.

Nice To Haves

Emergency room mental health therapy experience.
Experience in a behavioral health setting.

Responsibilities

Conduct crisis clinical assessments for patients seeking treatment.
Assess patients’ clinical needs and obtain an initial diagnostic impression and confirmation during disposition with a physician or designee.
Assess patients, including vital signs, weight, blood alcohol, and BMI calibration for the relevant population.
Review previous documentation before assessment and case formulation.
Provide treatment referrals consistent with patients’ medical and psychiatric status and symptoms.
Identify potential or actual problems that may adversely affect patients or the department and report situations immediately.
Oversee follow-up with referral sources as appropriate.
Obtain collateral information from families and support systems through face-to-face interviews and/or phone calls.
Consult with multidisciplinary treatment team members across the hospital regarding assessment, treatment, and discharge planning for patients with mental health problems.
Serve as a resource to hospital staff on admission paperwork and patient rights.
Contact and coordinate with families and community agencies as appropriate.
Participate in care conferences and emergency department huddles to discuss social, financial, and discharge-planning factors that may affect patients’ responses to treatment.
Facilitate bed management planning and coordination with Endeavour inpatient psychiatric units.
Educate patients and families about the effects of illness and disability on personal adjustment, family dynamics, relationships, and social issues.
Follow up on documentation with local and state agencies as a mandated reporter in accordance with HIPAA guidelines.