Memory Care Director - Maravilla Santa Barbara

Maravilla Santa Barbara•Santa Barbara, CA

About The Position

The Memory Care Director leads the Enliven (Memory Care) program and shares responsibility for the success of the community through management of the department’s day-to-day operations. The Director plans, implements, and evaluates the Enliven program and budget, completes resident assessments, and develops care plans to address residents’ needs and services. The role also serves as a liaison among healthcare providers, hospital personnel, community organizations, and other health-related services involved in residents’ care. The Director works to reduce safety hazards, accidents, and injuries, and partners with the Executive Director and HR business partner on personnel matters in accordance with organizational policies and applicable laws. The role promotes a person-centered dementia program based on Partnership, Relationships, Movement, Innovation, and Self-Expression, while coordinating care, supervising staff and medication processes, and maintaining regulatory compliance.

Requirements

  • College degree.
  • Background in senior living in nursing, recreational or therapeutic programs, social work, human services, gerontology, or a similar area.
  • Management and leadership experience.
  • At least one year of experience working in a dementia unit.
  • First Aid and CPR certification.
  • Understanding of the aging process and skills to communicate effectively with seniors.
  • Experience in health, human services, and/or community services.
  • Strong organizational and time-management skills and consistent, regular attendance.
  • Demonstrated ability to hire, direct, and manage personnel.
  • Knowledge of current state regulations and Nurse Practice Acts, and compliance processes such as State, OSHA, and EPA requirements.
  • Ability to present information and respond to questions from groups of clients, customers, and the public.
  • Strong interpersonal skills and ability to relate to people with varied personalities.
  • Initiative, judgment, delegation, and leadership skills.
  • Excellent oral and written communication skills.
  • Ability to read and comprehend reports, business correspondence, and procedure manuals.
  • Proficiency with Microsoft Office, ADP, electronic health records, employee performance software, and employee scheduling software, with the ability to learn related software.

Responsibilities

  • Share responsibility for resident services and community success in cooperation with other team members.
  • Participate in departmental and community meetings and projects as directed by the Executive Director.
  • Promote the Enliven person-centered dementia program and its Five Guiding Principles: Partnership, Relationships, Movement, Innovation, and Self-Expression.
  • Work with the Director of Assisted Living to oversee care for Enliven residents.
  • Partner with the sales team on pre-move-in resident assessments to identify prospective residents’ needs.
  • Develop and update resident service plans, including person-centered approaches and interventions, to determine care levels.
  • Maintain communication with responsible parties and foster positive family relationships.
  • Facilitate resident assessment and service plan meetings with the Executive Director.
  • Coordinate care with responsible parties or POAs, healthcare providers, pharmacists, and medical personnel as needed.
  • Work with the Business Office to review Level of Care charges and ensure they align with service plans and billing.
  • Implement policies, procedures, and performance standards, and monitor daily Enliven operations and key performance indicators.
  • Recruit, interview, hire, and supervise Enliven staff; participate in new-staff orientation and assigned training.
  • Supervise medication administration and assistance with self-administration, as well as medication storage, distribution, and discontinuation, as permitted by state law.
  • Review and complete incident reports and conduct investigations as needed.
  • Support and participate in resident-centered wellness and activities programs.
  • Maintain compliance with applicable local, state, federal, regulatory, and accrediting-body standards.
  • Maintain a professional appearance and manner while on duty.
  • Understand and train staff in the operation of delayed-egress systems, alarms, and security systems.
  • Work with the Executive Director and HR business partner on hiring, staff evaluations, merit increases, disciplinary actions, and terminations in accordance with policies and applicable laws.
  • Perform other duties as assigned.

Benefits

  • Paid training
  • Career growth opportunities
  • PTO
  • 401(k) with company match
  • Discounted meals
  • Referral bonuses
  • Benefits that support employees both on and off the job
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