Memory Care Clinical Manager

Grace Management•Venice, FL

10d•Onsite

About The Position

The Memory Care Clinical Manager serves as the clinical manager for the Memory Care neighborhood (Village Program), coordinating resident care, assigning work to Resident Care Associates (RCAs) and Medication Technicians (MTs), and overseeing the neighborhood’s overall functioning. The manager is responsible for resident clinical and care decisions when the Executive Director and Wellness Director are absent and reports to the Wellness Director. The role is described as Monday through Friday, but also requires weekend and special-event work when necessary and participation in an on-call rotation for staffing and care needs. Daily medication administration is required. The manager plans and delegates assignments, coordinates resident evaluations and care plans, participates in and supervises personal care, supports resident activities, communicates with families, and monitors resident health and documentation. The role also includes medication administration and auditing, medication-cart and narcotic-key security, shift reporting, responding to emergencies, supporting clinical needs across the community when the Wellness Director is absent, training and coaching associates, monitoring e-call equipment and response, and ensuring required training and safety practices are followed. The position requires a licensed nurse or a person certified to administer medications in the state where the community is located, and graduation from an accredited school of nursing. An LPN is preferred. At least two years of experience is required; supervisory experience is preferred, and Assisted Living and/or Memory Care experience is required. The role involves lifting, bending, pushing a medication cart, and lifting up to 40 pounds. Drug testing and a criminal background check are required upon hire and upon a supervisor’s request.

Requirements

Be a licensed nurse or certified to administer medications in the state where the community is located.
Graduate from an accredited school of nursing.
Have at least two years of experience.
Have Assisted Living and/or Memory Care experience.
Be able to function as a team member and share responsibility for administering resident services in cooperation with other team members.
Be able to read, write, and speak English.
Be in good physical health and free of communicable diseases.
Be able to lift, bend, and push a medication cart; must be able to lift 40 pounds.
Complete drug testing and a criminal background check upon hire and when requested by a supervisor.

Nice To Haves

LPN qualification preferred.
Supervisory experience preferred.

Responsibilities

Keep the Village Program philosophy central to resident-care planning and activities.
Plan and delegate work assignments to provide effective shift coverage.
Coordinate resident care by completing evaluations and care plans for RCAs and MTs to follow.
Participate in and supervise delivery of personal care to residents.
Work with the Village Program Life Enrichment Manager to ensure RCAs and MTs participate in and lead assigned resident activities.
Maintain communication with resident families and keep them informed about residents’ conditions.
Ensure residents’ personal hygiene supplies are stored properly.
Implement service plans and collect data about Memory Care residents’ health status.
Participate in resident care conferences and other community meetings as assigned.
Act as the Memory Care team leader and coach and counsel RCAs and MTs on care practices and standards.
Follow disciplinary procedures when staff do not follow policies and procedures, and prepare coaching, counseling, or disciplinary documentation for review by the Wellness Director and/or Executive Director.
Maintain a professional demeanor and use tactful, diplomatic communication in sensitive or emotionally charged situations.
Report suspected or witnessed verbal, mental, or physical abuse to the Wellness Director and take appropriate action.
Administer medications according to physician orders on the medication administration record (MAR), document administration, and check MARs for completeness and accuracy after administration and before the end of the shift.
Conduct medication cart and chart audits.
Conduct shift reports with oncoming and outgoing personnel.
Maintain security of the medication cart and narcotic keys and ensure narcotic counts occur at the beginning and end of every shift according to policy.
Transcribe physician orders, review MARs for accuracy, and notify the pharmacy of changes.
Respond promptly and calmly to emergencies.
Work weekends and special events outside normal hours when necessary; participate in an on-call rotation and find coverage for open shifts while on call.
Support community-wide clinical emergencies and evaluations when the Wellness Director is away.
Orient and train new associates and participate in evaluating associates’ knowledge, skills, and abilities; report findings to the Wellness Director.
Monitor e-call equipment and caregiver response to ensure timely assistance.
Monitor and maintain resident charts; report significant changes in residents’ conditions to the Wellness Director, physician, and responsible party, and document observations, follow-up, and new physician orders or instructions.
Ensure RCAs and MTs are current with e-learning and state-required education.
Follow CDC Standard Precautions, OSHA bloodborne-pathogen requirements, and other safety rules.
Operate designated medical equipment, copy, scan, and fax machines, and telephone.
Document and report resident incidents as required by state regulations.
Participate in and support the Village Program activities program.
Attend staff meetings and other required meetings.
Perform other duties as assigned by the Wellness Director.