Memory Care Clinical Manager - LVN License

Grace Management•Houston, TX

About The Position

The Memory Care Clinical Manager serves as the clinical manager for the Memory Care neighborhood (Village Program), coordinating resident care and delegating tasks and assignments to Resident Care Assistants (RCAs) and Medication Technicians (MTs). The manager monitors the neighborhood’s overall functioning and makes resident clinical and care decisions when the Executive Director and Wellness Director are absent. The role reports to the Wellness Director. The manager keeps the Village Program philosophy central to resident care and activities; plans and delegates assignments to ensure shift coverage; completes evaluations and care plans; and participates in and supervises personal care. The manager supports activities in collaboration with the Life Enrichment Manager, communicates with residents’ families, implements service plans, monitors resident health, and participates in care conferences and community meetings. As the team leader for Memory Care, the manager coaches and counsels RCAs and MTs, follows disciplinary procedures when needed, and documents coaching and discipline for review by the Wellness Director and/or Executive Director. The role includes medication administration and documentation, medication cart and chart audits, order transcription, MAR review, pharmacy communication, medication security and narcotic counts, and shift handoffs. The manager responds to emergencies, participates in an on-call rotation for staffing and care needs, and finds coverage for open shifts while on call. The manager also supports clinical emergencies and evaluations across the community when the Wellness Director is away, helps train and evaluate associates, monitors e-call equipment and response, maintains resident charts, reports and documents changes in resident condition, ensures staff education is current, follows safety precautions, and documents incidents as required by state regulations. The role requires a licensed nurse or medication-administration certification in the state where the community is located, graduation from an accredited school of nursing, and assisted living and/or memory care experience. An LPN is preferred. Two years of experience is required; supervisory experience is preferred. The position involves physical activity including lifting, bending, pushing a medication cart, and lifting up to 40 pounds. Weekend and special-event work, work outside normal hours when necessary, and participation in an on-call rotation are required.

Requirements

Be a licensed nurse or certified to administer medications in the state where the community is located.
Be a graduate of an accredited school of nursing.
Have at least two years of experience.
Have assisted living and/or Memory Care experience.
Be able to function as a team member and share responsibility for administering resident services in cooperation with the team.
Be able to read, write, and speak English.
Be in good physical health and free of communicable diseases.
Be able to lift, bend, and push a medication cart around the residence, and lift up to 40 pounds.
Complete drug testing and a criminal background check upon hire and upon supervisor request.

Nice To Haves

LPN license preferred.
Supervisory experience preferred.

Responsibilities

Keep the Village Program philosophy central to planning and implementing resident activities and care.
Plan and delegate work assignments to ensure effective shift coverage.
Coordinate resident care by completing evaluations and care plans for RCAs and MTs to follow.
Participate in and supervise delivery of personal care to residents.
Coordinate with the Life Enrichment Manager to ensure RCAs and MTs participate in and lead assigned resident activities.
Maintain communication with resident families and keep them informed about residents’ conditions.
Ensure residents’ personal hygiene supplies are stored properly.
Implement service plans and collect data about Memory Care residents’ health status.
Participate in resident care conferences and other community meetings as assigned.
Lead the Memory Care team and coach and counsel RCAs and MTs regarding care practices and standards.
Follow disciplinary procedures when staff do not follow policies and procedures, and prepare coaching, counseling, and disciplinary documentation for review.
Maintain a professional demeanor and use tactful, diplomatic communication in sensitive situations.
Report suspected or witnessed verbal, mental, or physical abuse to the Wellness Director and take appropriate action.
Administer medications according to physician orders and the medication administration record (MAR).
Document administered medications and check MARs after administration and before the end of the shift for complete and accurate documentation.
Conduct medication cart and chart audits.
Conduct shift reports with outgoing and incoming personnel.
Maintain security of the medication cart and narcotic keys throughout the shift, and conduct and ensure narcotic counts at the beginning and end of every shift.
Transcribe physician orders, review MARs for accuracy, and notify the pharmacy of changes.
Respond promptly and calmly to emergencies.
Work weekends, special events, and outside normal hours when necessary; participate in an on-call rotation for staffing and care needs and find coverage for open shifts while on call.
Support community clinical emergencies and evaluations when the Wellness Director is absent.
Orient and train new associates and participate in evaluating associates’ knowledge, skills, and abilities; report findings to the Wellness Director.
Monitor e-call equipment and caregiver responses to ensure timely assistance.
Monitor and maintain resident charts; report significant condition changes to the Wellness Director, physician, and responsible party, and document observations, follow-up, and new physician orders or instructions.
Ensure RCAs and MTs are current with e-learning and state-required education.
Follow CDC Standard Precautions, OSHA bloodborne-pathogen requirements, and other safety rules.
Operate designated medical equipment, copy, scan, and fax machines, and telephone.
Document and report resident incidents as required by state regulations.
Participate in and support the Village Program activities program, staff meetings, and other required meetings.
Perform other duties as assigned by the Wellness Director.
Demonstrate appreciation for residents’ heritage, values, and wisdom, and understanding of the aging process.