Memory Care Manager

Peaceful Pines Senior Living - Fort Pierre•Fort Pierre, SD

10d

About The Position

The Memory Care Manager (MCM) supports the Director of Nursing (DON) with clinical leadership, operational oversight, and culture stewardship for nursing services in Assisted Living and Memory Care. This hands-on, visible leader helps ensure care is compassionate, ethical, high-quality, and respectful of each resident’s individuality, dignity, purpose, and preferences. The MCM bridges clinical standards with meaningful daily experiences and serves as a clinical resource and culture champion for residents and team members. The MCM supports daily nursing operations, resident assessments and service planning, medication and treatment administration, documentation, monitoring of resident conditions, regulatory compliance, and risk management. The role also promotes person-centered dementia care, resident engagement, family partnership, staff coaching and development, and collaboration across clinical, life enrichment, culinary, and operations teams. In partnership with the DON, the MCM supports staffing and scheduling, quality initiatives, care coordination, and operational excellence, and assumes leadership responsibilities when the DON is absent.

Requirements

Active, unencumbered LPN or RN license.
Must submit to a TB test in accordance with state regulations.
Ability to handle multiple priorities and adapt in a fast-paced environment.
Must be able to pass a background check.
Strong communication and interpersonal skills.
Emotional intelligence and leadership presence.
Organizational and multitasking ability.
Ethical judgment and discretion.
Commitment to person-centered, whole-person care, mission-driven culture, and team collaboration.
Ability to balance clinical responsibilities with resident experience and engagement.

Nice To Haves

Previous experience in a nursing leadership or supervisory role in Assisted Living or Long-Term Care.
Minimum of two years’ experience in a healthcare setting.
Experience working with memory care residents is strongly preferred.

Responsibilities

Support oversight of daily nursing operations to ensure safe, ethical, and high-quality care.
Conduct and support resident assessments, service plan development and updates, and care conferences in accordance with regulations.
Monitor medication administration processes, including inventory management, new medication checks, and communication of physician orders.
Observe residents for changes in condition and ensure appropriate documentation, communication, and follow-up with physicians, families, and the DON.
Obtain, administer, and document medications and treatments in accordance with nursing standards and community policies.
Maintain accurate, current, and compliant resident records, documentation, and files.
Take and monitor vital signs and other clinical indicators to support proactive care.
Integrate physical, emotional, cognitive, and social well-being into care practices; reinforce resident choice, dignity, and independence.
Support memory care best practices, dementia-specific education, caregiver competencies, medication aide support, and ongoing training.
Partner with the DON, Life Enrichment, Culinary, and Operations teams to support an engaging community and meaningful resident experiences.
Encourage staff participation in activities, dining experiences, and daily routines that foster connection, independence, and choice.
Support care staff with scheduling, coaching, training, daily supervision, onboarding, and competency development.
Provide hands-on care and training when needed, and assist with shift coverage to ensure continuity of care.
Communicate key updates through staff communication tools and daily interactions; encourage engagement, recognition, and professional development.
Support performance management in collaboration with the DON and participate in stand-ups, leadership meetings, and community initiatives.
Support compliance with federal, state, and local regulations; assist with survey readiness, audits, and state licensure surveys.
Ensure incident reports are completed accurately and promptly, with appropriate follow-up; monitor documentation and promote confidentiality, ethical practice, accountability, and risk awareness.
Serve as a clinical liaison for residents, families, physicians, and care partners; communicate changes in condition, medications, or care needs clearly and compassionately.
Schedule and participate in care conferences, build trust with families, and recognize them as partners in honoring residents’ life stories and preferences.
Partner with the DON on daily operations, staffing, and care delivery; assist with scheduling, staffing coordination, and assigned on-call responsibilities.
Prepare medical documentation for appointments and coordinate care needs.
Support quality initiatives, process improvements, compliance tracking, and effective communication across shifts and departments.
Provide on-call backup support as assigned and step into leadership responsibilities in the DON’s absence.
Contribute to continuous improvement and operational excellence.