Membership Team Member

Greater Philadelphia YMCA • Pennsburg, PA

8d

About The Position

The Membership Team Member provides customer service to YMCA members, program participants, and guests. The role supports membership and program registration, helps troubleshoot issues, assists members with wellness goals, and builds positive relationships with people of all ages. Team members receive training and can access opportunities to learn and grow at the YMCA.

Requirements

• At least 18 years of age.
• At least 1 year of customer service experience.
• Willingness and desire to live out the YMCA’s mission.
• Experience with cash handling and reconciling shift transactions.
• Enjoy working with members and building positive relationships.
• Availability to work weekends.

Responsibilities

• Provide customer service support to members, program participants, and guests.
• Assist members and participants with their needs, including program and membership registration, troubleshooting issues, and support for members’ wellness goals.
• Build strong relationships with members and guests of all ages.
• Handle cash and reconcile shift transactions.

Benefits

• Free YMCA membership with access to all branches.
• Flexible work schedule.
• Discounts on child care and summer camp programs.
• Retirement or future-planning benefits are mentioned, but details are not provided.
• Training on job expectations.
• Opportunities to learn and grow at the YMCA.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed