Membership Team Member

Greater Philadelphia YMCA•Pennsburg, PA

About The Position

The Greater Philadelphia YMCA is seeking a Membership Team Member to connect with members, program participants, and guests while supporting the YMCA’s mission and community impact. The role provides customer service, assists with registrations and troubleshooting, and helps members pursue their wellness goals. Team members receive training and support, with opportunities to learn and grow at the YMCA.

Requirements

  • Be at least 18 years of age.
  • Have at least 1 year of customer service experience.
  • Be willing and eager to live out the YMCA’s mission.
  • Have experience handling cash and reconciling shift transactions.
  • Enjoy working with members and building positive relationships.
  • Be available to work weekends.

Responsibilities

  • Provide customer service support to members, program participants, and guests.
  • Assist members and participants with program and membership registration, troubleshooting issues, and support for their wellness goals.
  • Build strong relationships with members and guests of all ages.

Benefits

  • Free YMCA membership with access to all branches.
  • Flexible work schedule.
  • Discounts on child care and summer camp programs.
  • Retirement planning information is available upon request.
  • Training and support from the team.
  • Opportunities to learn and grow at the YMCA.
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