Membership Team Member
About The Position
The Greater Philadelphia YMCA is seeking a Membership Team Member to connect with members, program participants, and guests and support the YMCA’s community-focused mission. The role provides customer service, helps people with program and membership registration and other needs, troubleshoots issues, and supports members’ wellness goals. It also involves building positive relationships with members and guests of all ages. The YMCA provides training on role expectations, a supportive team, and opportunities to learn and grow. Evening and morning shifts are available. The organization describes itself as a nonprofit working to strengthen the community.
Requirements
- Be at least 18 years of age.
- Have at least 1 year of customer service experience.
- Have a willingness and desire to live out the YMCA’s mission.
- Have experience with cash handling and reconciling shift transactions.
- Enjoy working with members and building positive relationships.
Responsibilities
- Provide customer service support to members, program participants, and guests.
- Assist members and participants with program and membership registration, troubleshooting issues, and supporting members’ wellness goals.
- Build strong relationships with members and guests of all ages.
- Handle cash and reconcile shift transactions.
Benefits
- Free YMCA membership with access to all branches.
- Flexible work schedule.
- Discounts on child care and summer camp programs.
- Planning for the future benefit information is available upon request.
- Training and support from the team.
- Opportunities to learn and grow at the YMCA.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
