Membership Team Member

Greater Philadelphia YMCA • Philadelphia, PA

3d

About The Position

The Membership Team Member supports members, program participants, and guests at the YMCA. This role helps people with membership and program registration, troubleshoots issues, and supports members’ wellness goals while building positive relationships with people of all ages. The position offers training, opportunities to learn and grow, and the chance to contribute to a nonprofit organization focused on strengthening the community. Evening and morning shifts are available.

Requirements

• Be at least 18 years of age.
• Have at least 1 year of customer service experience.
• Be willing and eager to live out the YMCA’s mission.
• Have experience handling cash and reconciling shift transactions.
• Enjoy working with members and building positive relationships.

Responsibilities

• Provide customer service support to members, program participants, and guests.
• Assist members and participants with registration for programs and memberships, troubleshoot issues, and support members’ wellness goals.
• Build strong relationships with members and guests of all ages.

Benefits

• Free YMCA membership with access to all branches.
• Flexible work schedule.
• Discounts on child care and summer camp programs.
• Planning for the future through a program offered by the YMCA; details are not specified.
• Training on role expectations.
• Opportunities to learn and grow.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed