Membership Service Team Member - Full Time
Greater Philadelphia YMCA•Media, PA
•$15 - $17
About The Position
The Greater Philadelphia YMCA is seeking a Membership Service Team Member to support members, program participants, and guests. The role focuses on providing helpful customer service, assisting with membership and program needs, troubleshooting issues, supporting members' wellness goals, and building positive relationships with people of all ages. The YMCA offers training, opportunities to learn and grow, and the chance to contribute to a nonprofit organization that works to strengthen the community.
Requirements
- Be at least 18 years of age.
- Have at least 1 year of customer service experience.
- Have a willingness and desire to live out the YMCA's mission.
- Have experience with cash handling and reconciling shift transactions.
- Enjoy working with members and building positive relationships.
Responsibilities
- Provide customer service support to members, program participants, and guests.
- Assist members and participants with program and membership registration, troubleshooting issues, and support for wellness goals.
- Build strong relationships with members and guests of all ages.
Benefits
- Free YMCA membership with access to all branches.
- Flexible work schedule.
- Discounts on child care and summer camp programs.
- Medical, dental, vision, disability, and life insurance.
- Generous paid time off and 7 paid holidays per year.
- Supplemental insurance benefits.
- Opportunities to learn and grow at the YMCA.
- Training and support from the team.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
