Membership Service Team Member - Full Time
Greater Philadelphia YMCA•Media, PA
About The Position
The YMCA is seeking a Membership Service Team Member who enjoys connecting with people and helping members reach their potential and pursue their goals. The role supports members, program participants, and guests while contributing to the YMCA’s mission and its work to strengthen the community. The team provides training and opportunities to learn and grow.
Requirements
- At least 18 years of age.
- At least 1 year of customer service experience.
- Willingness and desire to live out the YMCA’s mission.
- Experience with cash handling and reconciling shift transactions.
- Enjoy working with members and building positive relationships.
Responsibilities
- Provide customer service support to members, program participants, and guests.
- Assist members and participants with their needs, including program and membership registration, troubleshooting issues, and supporting members’ wellness goals.
- Build strong relationships with members and guests of all ages.
- Handle cash and reconcile shift transactions.
Benefits
- Free YMCA membership with access to all branches.
- Flexible work schedule.
- Discounts on child care and summer camp programs.
- Medical, dental, vision, disability, and life insurance.
- Paid time off.
- Seven paid holidays throughout the year.
- Supplemental insurance benefits.
- Retirement planning benefits are mentioned, but details are not specified.
- Team training and opportunities to learn and grow.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
