Membership Sales Teammate - Champion

Fitness Connection•Spring, TX

2d•Onsite

About The Position

Fitness Connection is seeking a Fitness Consultant to build relationships with prospective members and create positive experiences that help people begin their fitness journey. As a first point of contact for many future members, this role explains membership options and services, builds trust, generates sales opportunities, and supports membership growth through consistent daily activity. The role combines sales expertise, service excellence, and care for people in a fast-paced, interactive club environment. The teammate guides prospective members through membership selection, conducts club tours, presents memberships and services, and develops leads through referrals, prospecting, outreach, networking, and community engagement. The role also creates welcoming experiences for guests and members, responds to questions and concerns, maintains accurate records, and supports front desk and club operations. The position requires a flexible schedule aligned with club needs, including evenings, weekends, and some holidays. Schedules are planned in advance where possible. The work environment is fast-paced and highly interactive, with frequent interaction with members, guests, and the community, as well as opportunities to participate in club promotions and outreach events. Fitness Connection is a full-service, all-inclusive health club focused on delivering a high-value experience and spaces where members can pursue real results. The company states that it is committed to equal opportunity and provides reasonable accommodations for known disabilities or medical conditions consistent with legal obligations.

Requirements

Ability to build trust and create meaningful conversations with prospective members.
Strong consultative selling and closing skills.
Confidence presenting memberships, services, and promotions.
Self-motivation to achieve individual and team goals.
Exceptional interpersonal skills and ability to connect with a wide variety of people.
Genuine desire to help others achieve their goals.
Strong customer service mindset and positive attitude.
Ability to create welcoming, engaging experiences.
Strong verbal communication and active listening skills.
Ability to ask questions, identify needs, and provide thoughtful recommendations.
Confidence handling objections and concerns professionally.
Ability to influence decisions through trust, credibility, and relationship-building.
Strong organization and attention to detail.
Ability to manage multiple priorities in a fast-paced environment.
Consistent follow-through and accountability.
Comfort using technology, CRM systems, and club management tools.
High school diploma or GED preferred.
Completion of Fitness Connection's EPIC Training Program within the designated timeframe.
Ability to work a flexible schedule, including evenings, weekends, and holidays as needed.
Ability to stand, walk, bend, and move throughout the club for extended periods.
Ability to lift and move up to 50 pounds.

Nice To Haves

Previous experience in sales, retail, hospitality, customer service, or another customer-facing role is preferred.
High school diploma or GED is preferred.

Responsibilities

Guide prospective members through the membership selection process using Fitness Connection's sales process.
Conduct engaging club tours that connect individual goals to membership and service solutions.
Present memberships, personal training, and club services confidently and professionally.
Generate leads through referrals, networking, outreach activities, and community engagement.
Conduct prospecting and follow-up activities consistently and professionally.
Maintain an active pipeline of future members and scheduled appointments.
Create welcoming first impressions for guests and members.
Build relationships that foster trust, loyalty, and long-term engagement.
Listen to member goals and concerns and provide personalized recommendations.
Address questions and concerns with empathy, professionalism, and confidence.
Help create an environment where members feel valued, supported, and inspired.
Maintain accurate records for leads, referrals, memberships, and sales.
Execute front desk responsibilities, member check-ins, and telephone inquiries.
Follow company policies and procedures, including operational and safety requirements.
Support opening, closing, cleanliness, and merchandising responsibilities.
Maintain organizational standards that contribute to a positive member experience.