Membership Sales Teammate - Carrollton

Fitness Connection•Carrollton, TX

About The Position

Fitness Connection is seeking a Fitness Consultant to welcome prospective members, build relationships, explain membership options, and help people take the next step in their fitness journey. The role combines sales expertise, service excellence, and genuine care for people to create positive experiences and support membership growth. It suits someone who enjoys meeting new people, working in a fast-paced environment, achieving goals, and making an impact through fitness. The position involves guiding prospects through membership choices, conducting club tours, presenting memberships and services, generating and following up on leads, and maintaining a pipeline of prospects and appointments. Teammates also create welcoming experiences, respond to member questions and concerns, maintain accurate records, perform front desk and check-in duties, and support club operations and standards. The work takes place in a fast-paced, highly interactive club environment with frequent interaction with members, guests, and the community. The schedule is flexible according to club needs and includes evenings, weekends, and some holidays. Schedules are planned in advance where possible.

Requirements

Ability to build trust and create meaningful conversations with prospective members.
Strong consultative selling and closing skills.
Confidence presenting memberships, services, and promotions.
Self-motivation to achieve individual and team goals.
Exceptional interpersonal skills and ability to connect with a wide variety of people.
Genuine desire to help others achieve their goals.
Strong customer service mindset and positive attitude.
Strong verbal communication and active listening skills.
Ability to ask questions, identify needs, and provide thoughtful recommendations.
Confidence handling objections and concerns professionally.
Ability to influence decisions through trust, credibility, and relationship-building.
Strong organization and attention to detail.
Ability to manage multiple priorities in a fast-paced environment.
Consistent follow-through and accountability.
Comfort using technology, CRM systems, and club management tools.
Completion of Fitness Connection's EPIC Training Program within the designated timeframe.
Ability to work a flexible schedule, including evenings, weekends, and holidays as needed.
Ability to stand, walk, bend, and move throughout the club for extended periods.
Ability to lift and move up to 50 pounds.

Nice To Haves

High school diploma or GED preferred.
Previous experience in sales, retail, hospitality, customer service, or another customer-facing role preferred.

Responsibilities

Guide prospective members through the membership selection process using Fitness Connection's sales process.
Conduct engaging club tours that connect individual goals with membership and service options.
Present memberships, personal training, and club services confidently and professionally.
Generate leads through referrals, networking, outreach activities, and community engagement.
Conduct prospecting and follow-up activities consistently and professionally.
Maintain an active pipeline of future members and scheduled appointments.
Create welcoming first impressions for guests and members and build relationships that foster trust, loyalty, and engagement.
Listen to member goals and concerns and provide personalized recommendations.
Address questions and concerns with empathy and professionalism.
Maintain accurate records for leads, referrals, memberships, and sales.
Perform front desk responsibilities, member check-ins, and telephone inquiries.
Follow company policies and procedures, including operational and safety requirements.
Support opening, closing, cleanliness, and merchandising responsibilities.
Maintain organizational standards that contribute to a positive member experience.