Membership Sales Teammate - Mesquite

Fitness Connection•Mesquite, TX

10d•Onsite

About The Position

Fitness Connection is seeking a Fitness Consultant to serve as a first point of contact for prospective members. The role helps people explore membership options, understand services, and take the next step in their fitness journey by combining sales expertise, service excellence, and relationship-building. The position is suited to someone who enjoys meeting new people, working in a fast-paced environment, achieving goals, and helping others through fitness. The teammate drives membership growth by guiding prospective members through the selection process, conducting club tours, presenting memberships and services, generating leads, and maintaining a pipeline of prospects and appointments. The role also creates welcoming member experiences, responds to questions and concerns, and supports front desk and club operations. The schedule is flexible according to club needs and may include evenings, weekends, and some holidays. The environment is fast-paced and interactive, with frequent contact with members, guests, and the community, as well as opportunities to participate in promotions and outreach events.

Requirements

High school diploma or GED preferred.
Previous experience in sales, retail, hospitality, customer service, or another customer-facing role preferred.
Complete Fitness Connection's EPIC Training Program within the designated timeframe.
Ability to work a flexible schedule, including evenings, weekends, and holidays as needed.
Ability to stand, walk, bend, and move throughout the club for extended periods.
Ability to lift and move up to 50 pounds.
Ability to build trust and create meaningful conversations with prospective members.
Strong consultative selling and closing skills.
Confidence presenting memberships, services, and promotions.
Self-motivation to achieve individual and team goals.
Exceptional interpersonal skills and ability to connect with a wide variety of people.
Genuine desire to help others achieve their goals.
Strong customer service mindset and positive attitude.
Strong verbal communication and active listening skills.
Ability to ask questions, identify needs, and provide thoughtful recommendations.
Confidence handling objections and concerns professionally.
Strong organization and attention to detail.
Ability to manage multiple priorities in a fast-paced environment.
Consistent follow-through and accountability.
Comfort using technology, CRM systems, and club management tools.

Responsibilities

Guide prospective members through the membership selection process using Fitness Connection's sales process.
Conduct club tours that connect individual goals to membership and service solutions.
Present memberships, personal training, and club services confidently and professionally.
Generate leads through referrals, networking, outreach activities, and community engagement.
Conduct prospecting and follow-up activities consistently and professionally.
Maintain an active pipeline of prospective members and scheduled appointments.
Create welcoming first impressions and build relationships that foster trust, loyalty, and long-term engagement.
Listen to member goals and concerns and provide personalized recommendations.
Address questions and concerns with empathy, professionalism, and confidence.
Maintain accurate records for leads, referrals, memberships, and sales.
Execute front desk responsibilities, member check-ins, and telephone inquiries.
Follow company policies and procedures, including operational and safety requirements.
Support opening, closing, cleanliness, and merchandising responsibilities.
Maintain organizational standards that contribute to a positive member experience.
Participate in club promotions and outreach events as applicable.