Membership Sales Teammate - Woodlands

Fitness Connection•The Woodlands, TX

10d•Onsite

About The Position

Fitness Connection is seeking a Fitness Consultant to build relationships with prospective members, create positive first impressions, and help people choose membership and fitness services. The role combines sales, customer service, lead generation, and club operations in a fast-paced, interactive environment. The Fitness Consultant helps prospective members understand membership options and services, supports them throughout the selection process, and fosters welcoming, supportive experiences for guests and members. The role requires a flexible schedule aligned with club needs, including evenings, weekends, and some holidays. Schedules are planned in advance where possible. The work involves frequent interaction with members, guests, and the community, with opportunities to participate in club promotions and outreach events. The position is based at the Woodlands club in Houston, Texas. Fitness Connection is a full-service, all-inclusive health club focused on providing a high-value experience and spaces where members can pursue their fitness goals. The company states that it is an equal-opportunity employer and will provide reasonable accommodations for known physical or mental disabilities or medical conditions, consistent with legal obligations.

Requirements

High school diploma or GED preferred.
Previous experience in sales, retail, hospitality, customer service, or another customer-facing role preferred.
Ability to build trust and have meaningful conversations with prospective members.
Strong consultative selling and closing skills.
Confidence presenting memberships, services, and promotions.
Self-motivation to achieve individual and team goals.
Exceptional interpersonal skills and ability to connect with a wide variety of people.
Genuine desire to help others achieve their goals.
Strong customer service mindset and positive attitude.
Strong verbal communication and active listening skills.
Ability to ask questions, identify needs, and provide thoughtful recommendations.
Confidence handling objections and concerns professionally.
Ability to influence decisions through trust, credibility, and relationship-building.
Strong organization and attention to detail.
Ability to manage multiple priorities in a fast-paced environment.
Consistent follow-through and accountability.
Comfort using technology, CRM systems, and club management tools.
Ability to work a flexible schedule, including evenings, weekends, and holidays as needed.
Ability to stand, walk, bend, and move throughout the club for extended periods.
Ability to lift and move up to 50 pounds.

Responsibilities

Guide prospective members through the membership selection process using Fitness Connection’s sales process.
Conduct club tours that connect individual goals to membership and service solutions.
Present memberships, personal training, and club services confidently and professionally.
Generate leads through referrals, networking, outreach activities, and community engagement.
Conduct prospecting and follow-up activities consistently and professionally.
Maintain an active pipeline of prospective members and scheduled appointments.
Create welcoming first impressions and build relationships that foster trust, loyalty, and long-term engagement.
Listen to member goals and concerns and provide personalized recommendations.
Address questions and concerns professionally, empathetically, and confidently.
Maintain accurate records for leads, referrals, memberships, and sales.
Perform front desk responsibilities, member check-ins, and telephone inquiries.
Follow company policies and procedures, including operational and safety requirements.
Support opening, closing, cleanliness, and merchandising responsibilities.
Maintain organizational standards that contribute to a positive member experience.
Complete Fitness Connection’s EPIC Training Program within the designated timeframe.