Membership Lead Advisor

Power Wellness • Geneva, IL

3d

About The Position

The Membership Lead Advisor oversees the daily activities of the sales department, acquires and enrolls new memberships, and represents and promotes Delnor Health & Fitness Center in the community. The role supports Sales Associates, sells memberships and ancillary services, manages various membership accounts, and maintains accurate lead and prospect records with consistent follow-up. The position also supports new-member fitness assessments, develops community partnerships, assists with staff scheduling, time cards, hiring, and training, and works Manager on Duty shifts as assigned.

Requirements

• High school diploma or GED.
• CPR/AED certification required within 90 days of hire; certification is provided by Power Wellness.
• Excellent interpersonal and communication skills, with the ability to work with members in a positive, service-based manner.
• Ability to multitask and maintain a controlled, professional demeanor.
• Proficient computer skills.
• Excellent sales, marketing, writing, presentation, and tracking skills.

Nice To Haves

• Bachelor's degree in sales, marketing, or a related field.
• At least 2 years of experience in sales, marketing, and/or customer service.
• At least 2 years of supervisory experience.

Responsibilities

• Support Sales Associates in their daily activities and sales efforts.
• Sell memberships and ancillary services, including personal training, massage therapy, medically integrated programs, and nutrition services, to achieve departmental and organizational goals.
• Secure and manage corporate, medically referred, community referred, and other membership accounts.
• Maintain accurate lead and prospect tracking records and provide consistent, timely follow-up.
• Conduct center tours for prospects according to the tour guide policy.
• Support the new-member fitness assessment process, including introducing new members to the fitness team and scheduling assessments.
• Represent the center at off-site events, such as health fairs, corporate events, and speaking engagements, to share center information and procure memberships.
• Solicit and enroll new community partners.
• Assist with department work schedules and time cards.
• Assist with hiring and training Sales Associates.
• Work Manager on Duty shifts as assigned.
• Perform other duties as assigned.

Benefits

• Medical, dental, and vision benefits.
• 401(k) plan with company matching.
• Earned Time Off (ETO).
• Complimentary fitness membership.
• Pet insurance.
• Commission and bonus.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED