Membership Lead Advisor

Power Wellness•Geneva, IL

1d•$22 - $25

About The Position

The Membership Lead Advisor oversees the daily activities of the sales department, acquires and enrolls new memberships, and represents and promotes Delnor Health & Fitness Center in the community. The role supports Sales Associates in their daily work and sells memberships and ancillary services, including personal training, massage therapy, medically integrated programs, and nutrition services, to help achieve departmental and organizational goals. The Advisor manages membership accounts and prospect records, conducts center tours, and supports the new-member fitness assessment process. The position also involves community outreach, enrolling community partners, assisting with schedules and time cards, hiring and training Sales Associates, and working assigned Manager on Duty shifts.

Requirements

High school diploma or GED required.
CPR/AED certification required within 90 days of hire; certification is provided by Power Wellness.
Excellent interpersonal and communication skills, with the ability to work with members in a positive, service-based manner.
Ability to multitask and maintain a controlled and professional demeanor.
Proficient computer skills.
Excellent sales, marketing, writing, presentation, and tracking skills.

Nice To Haves

Bachelor's degree in sales, marketing, or a related field preferred.
At least 2 years of experience in sales, marketing, and/or customer service preferred.
At least 2 years of supervisory experience preferred.

Responsibilities

Support Sales Associates in their daily activities and sales efforts.
Sell memberships and ancillary services, including personal training, massage therapy, medically integrated programs, and nutrition services, to achieve departmental and organizational goals.
Secure and manage corporate, medically referred, community referred, and other membership accounts.
Maintain accurate lead and prospect tracking records and provide consistent, timely follow-up.
Conduct center tours for prospects in accordance with tour guide policy.
Support the new-member fitness assessment process, including introducing new members to the fitness team and scheduling assessments.
Represent the center at off-site events, such as health fairs, corporate events, and speaking engagements, to share information and procure memberships.
Solicit and enroll new community partners.
Assist with department work schedules and time cards.
Assist with hiring and training Sales Associates.
Work Manager on Duty shifts as assigned.
Perform other duties as assigned.