Membership Advisor (Sales)

Level Wellness PLLC • Franklin, TN

7d

About The Position

The Membership Advisor drives membership growth by converting prospective guests into long-term members. This consultative sales role focuses on building relationships, understanding guests’ goals, and positioning Level Wellness services and memberships as tools for their wellness journeys. The role is important to the company’s growth and calls for a motivated, hospitality-driven sales professional who thrives in a high-touch, premium environment.

Requirements

• At least 3 years of sales experience; experience in wellness, fitness, hospitality, aesthetics, luxury retail, or medical settings is preferred.
• Proven track record of meeting or exceeding sales goals.
• Strong interpersonal and communication skills.
• Highly organized and proactive.
• Passion for health, wellness, and helping others.

Nice To Haves

• Experience selling memberships, subscriptions, or recurring services.
• Experience in a medical spa, wellness clinic, boutique fitness, or luxury hospitality setting.
• CRM experience with HubSpot, Zenoti, Mindbody, Salesforce, or similar tools.
• Experience in a consultative sales environment.

Responsibilities

• Convert walk-in guests, leads, and referrals into Level Wellness clients and members.
• Conduct personalized consultations to understand guests’ goals and needs.
• Present Level’s services, diagnostics, and membership options clearly and confidently.
• Recommend memberships and packages suited to guests’ goals.
• Meet and exceed monthly membership and revenue targets.
• Follow up with prospective members by phone, text, and email.
• Manage leads through the CRM and track pipeline and conversion metrics.
• Consistently nurture prospects and re-engage inactive guests and former members.
• Provide exceptional, concierge-level service and build long-term member relationships.
• Serve as a trusted advisor on Level’s services and offerings.
• Support member retention through ongoing engagement.
• Support in-house events, open houses, and community activations.
• Assist with tours and guest onboarding.
• Collaborate with practitioners and leadership on guest needs.
• Identify opportunities to improve sales processes and the guest experience.

Benefits

• Strong earning potential with uncapped commission.
• Opportunity for advancement into senior sales or leadership roles.
• Opportunity to be part of a rapidly growing premium wellness brand.
• Work in a beautiful, high-end environment.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed