Fully Remote Member Support Specialist
About The Position
AO Globe Life is hiring for a fully remote Member Support Specialist to help clients explore supplemental benefit options and support them through enrollment. The role includes virtual consultations, attentive client service, relationship-building, accurate documentation, and follow-up. Training, mentorship, licensing guidance, and ongoing professional development are provided. No prior insurance experience is required. This is a 100% remote independent contractor opportunity with American Income Life / Globe Life. Compensation is commission-based and performance-driven, not hourly or salaried. Candidates must complete applicable pre-licensing coursework, examinations, and state licensing requirements at their own expense and obtain the appropriate state Life & Health Insurance License before conducting licensed insurance activities. Specific licensing requirements, fees, compensation, and contractor terms may vary by state.
Requirements
- Be at least 18 years of age and legally eligible to work in the United States.
- Have strong communication and interpersonal skills.
- Be self-motivated, organized, coachable, and able to work independently.
- Be comfortable with virtual meetings and everyday digital tools.
- Provide a computer or laptop, webcam, reliable high-speed internet, and a professional remote workspace.
- Complete applicable pre-licensing coursework, examinations, and state licensing requirements at the candidate’s expense.
- Obtain the appropriate state Life & Health Insurance License before conducting licensed insurance activities.
- Complete required training and participate in virtual meetings.
Nice To Haves
- Recent or soon-to-be graduates in business, marketing, or communications may find the opportunity suitable.
- Prior customer service or consultative experience is a plus, but not required.
- Interest in helping others and contributing to a mission-driven organization.
Responsibilities
- Help clients explore supplemental benefit options tailored to their needs.
- Conduct virtual consultations with clients via Zoom.
- Provide attentive, client-first service.
- Cultivate long-term client relationships.
- Handle documentation accurately and stay on top of follow-ups.
- Support clients throughout the enrollment process with clarity and professionalism.
- Participate in required training and virtual meetings.
Benefits
- Collaborative, people-first team environment.
- Weekly performance-based pay.
- Inbound leads only; no cold calling.
- Defined growth path into leadership.
- Fully remote work with a flexible schedule.
- Renewal-based income growth opportunities.
- Complete training, mentorship, licensing guidance, and support.
- Equity opportunity (3%) for those who qualify.
- Bonuses paid monthly and quarterly.
- Ongoing professional development.
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
