Remote Member Support Specialist
About The Position
AO Globe Life is hiring a fully remote Member Support Specialist to support individuals and families across the United States. The role involves presenting supplemental benefit options, supporting clients through enrollment, and providing attentive, professional service. It may suit recent graduates in business, marketing, or communications, as well as people interested in a people-centered, service-first career. No prior insurance experience is required; training, mentorship, licensing guidance, and ongoing professional development are provided. This is a 100% remote independent contractor opportunity with American Income Life / Globe Life. Compensation is commission-based and performance-driven, not hourly or salaried. Candidates must provide their own computer or laptop, webcam, reliable high-speed internet, and professional remote workspace. Before conducting licensed insurance activities, candidates must obtain the appropriate state Life & Health Insurance License and complete applicable coursework, examinations, and licensing requirements at their own expense. Licensing requirements, fees, compensation, and contractor terms may vary by state.
Requirements
- Be at least 18 years of age and legally eligible to work in the United States.
- Obtain the appropriate state Life & Health Insurance License before conducting licensed insurance activities.
- Complete applicable pre-licensing coursework, examinations, and state licensing requirements at the candidate’s expense.
- Provide a computer or laptop, webcam, reliable high-speed internet, and a professional remote workspace.
- Have strong communication and interpersonal skills.
- Be organized, self-motivated, coachable, and comfortable working independently.
- Be confident with virtual meetings and everyday digital tools.
Nice To Haves
- Customer service or consultative experience is a plus but is not required.
- Interest in helping others and supporting a mission-driven company.
Responsibilities
- Present supplemental benefit options tailored to individuals and families.
- Build strong, long-term client relationships.
- Hold virtual client consultations using Zoom.
- Maintain organized and accurate digital records and follow-up communication.
- Support clients throughout the enrollment process with clarity and professionalism.
- Provide attentive, client-first service.
- Participate in required training and virtual meetings.
- Grow through ongoing mentorship and professional development.
Benefits
- Full training and licensing support.
- Monthly and quarterly bonuses.
- Weekly, performance-based earnings.
- Collaborative, people-first team environment.
- Renewal-based income growth opportunities.
- Fully remote work with a flexible schedule.
- Inbound leads; no cold outreach.
- 3% equity opportunity for eligible team members.
- Advancement pathways into leadership roles.
- Mentorship and ongoing professional development.
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
