(PRI) Member Specialist Sam's Club (Tiempo parcial / Horarios Rotativos)
About The Position
The Member Specialist supports Sam’s Club members by providing service and assistance with purchases, membership decisions, and the use of club products and services. The role operates registers and related equipment, processes purchases and payment transactions, assists with returns and exchanges, maintains register lanes and supplies, and follows procedures intended to reduce shrink. The position is responsible for following facility safety standards, including conducting safety sweeps, observing forklift-spotting procedures, applying steel-standard guidelines, and correcting or reporting unsafe situations. It also follows company and legal requirements for liquor sales, where applicable. The role is expected to demonstrate Sam’s Club and Walmart values by treating people with respect, working collaboratively, acting with integrity, serving members, and striving for excellence through learning and continuous improvement.
Responsibilities
- Maintain facility safety by following safety standards and procedures, conducting safety sweeps, following forklift-spotting procedures and steel-standard guidelines, and correcting or reporting unsafe situations to management.
- Provide member service by acknowledging members, identifying their needs, assisting with purchasing decisions, locating merchandise, resolving issues and concerns, and promoting company products and services.
- Operate cash registers and related equipment; process member purchases and assist with payments, returns, refunds, and exchanges according to procedures for different membership and payment types.
- Maintain cash registers and lanes, stock register supplies and box bins, follow procedures for identifying concealed merchandise, and work toward front-end performance goals.
- Follow company and legal policies for liquor sales, including securing merchandise, maintaining signage, verifying member identification, and completing and maintaining required paperwork and documentation where applicable.
- Explain membership types, programs, and benefits to current and prospective members to support account decisions, build membership levels, encourage renewals, and promote the value of Sam’s Club products and services.
- Help create a workplace where associates feel seen, supported, and connected, and contribute to an inclusive culture where associates can thrive.
- Work as part of a team, build trusting relationships, communicate positively, and help develop and mentor others while recognizing their contributions.
- Model integrity, ethics, compliance, and Walmart values; hold oneself and others accountable and act with humility, honesty, fairness, and transparency.
- Put customers and members first, make decisions using reliable information, and consider how one’s work affects the team’s ability to serve stakeholders.
- Learn, adapt to change, use new technologies and skills, and support continuous improvement.
Benefits
- Competitive pay and performance-based bonus awards
- Medical, vision, and dental coverage
- 401(k)
- Stock purchase
- Company-paid life insurance
- Paid time off, including vacation and sick leave according to applicable law
- Parental leave
- Family care leave
- Bereavement leave
- Jury duty leave
- Voting leave
- Short-term and long-term disability
- Sam’s Club membership
- Military leave pay
- Adoption and surrogacy expense reimbursement
- Fertility benefits
- Live Better U company-paid education benefit, including tuition, books, and fees for eligible programs
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
