(PRI) Personal Shopper Sam's Club PT

Walmart•Ponce, PR

7d•$16 - $24•Onsite

About The Position

The Personal Shopper at Sam’s Club fulfills members’ digital and customer orders by accurately selecting, scanning, staging, preparing, and packaging merchandise. The role includes verifying order accuracy, making appropriate substitutions in consultation with members when needed, securing orders until pickup or dispensing, and following up on out-of-stock merchandise. The Personal Shopper also supports member service, membership growth, sales, and department services while maintaining facility safety and following company policies, procedures, and standards of ethics and integrity. The associate works collaboratively to complete assignments and priorities, communicate progress, respond to feedback, and adapt to change. The role also requires demonstrating the company’s values by respecting individuals, acting with integrity, serving customers and members, and striving for excellence. The position is part-time and based at the Sam’s Club location at 2188 Ave Eduardo Ruberte, Ponce, Puerto Rico.

Responsibilities

Complete work assignments and priorities using company policies, data, and resources; collaborate with managers, coworkers, customers, and business partners; identify priorities and deadlines; communicate progress; recommend improvements; and adapt to change and feedback.
Develop and support membership by explaining membership benefits, promoting company products and services, processing memberships, upgrades, and credit accounts, participating in sales and marketing events, and working toward membership goals.
Maintain facility safety by following safety standards and procedures, conducting safety sweeps, following forklift spotting procedures, handling and disposing of hazardous materials correctly, complying with steel standard guidelines, and correcting or reporting unsafe situations to management.
Provide member service by acknowledging members, identifying their needs, assisting with purchasing decisions, locating merchandise, resolving concerns, and promoting company products and services.
Operate cash registers and related equipment to process member purchases using appropriate procedures for different payment types and items sold.
Promote department services and offerings, respond to customer inquiries and requests, help customers register for services, and solicit feedback about the online and digital shopping experience.
Fulfill member digital orders by reviewing orders, picking and scanning items accurately, staging orders correctly, checking accuracy before dispensing, securing items until members arrive, and following up on out-of-stock merchandise.
Fulfill customer orders by reviewing orders, locating, preparing, and packaging merchandise, checking accuracy before pickup or dispensing, making appropriate substitutions, consulting with members as needed, and following up on out-of-stock items.
Help create a respectful and inclusive workplace, build trusting relationships, communicate positively, and help develop and mentor others.
Act with integrity and accountability, model company values, and support the company’s goal of becoming a regenerative company.
Serve customers and members, make decisions based on reliable information, and consider how one’s work affects the team and stakeholders.
Learn, demonstrate resilience, drive continuous improvement, use new technologies and skills, and support others through change.

Benefits

Medical insurance
Vision insurance
Dental insurance
401(k)
Stock purchase plan
Company-paid life insurance
Paid time off, including vacation and sick leave according to applicable law
Parental leave
Family care leave
Bereavement leave
Jury duty leave
Voting leave
Short-term disability
Long-term disability
Sam’s Club membership
Military leave pay
Adoption and surrogacy expense reimbursement
Fertility benefits
Company-paid education program (Live Better U), including tuition, books, and fees for eligible programs
Performance-based bonus awards