(PRI) Personal Shopper Sam's Club (Tiempo parcial / Horarios Rotativos)
About The Position
The Personal Shopper at Sam’s Club completes digital and customer orders by reviewing orders, accurately selecting merchandise, scanning and staging items, checking order accuracy, securing items until pickup, and dispensing them to members. The role includes following up on out-of-stock items, making appropriate substitutions, and consulting with members as needed to ensure satisfaction and support their online and digital shopping experience. The position also provides member service by understanding member needs, assisting with purchasing decisions, locating merchandise, resolving concerns, and promoting Sam’s Club products and services. The associate may process purchases using cash registers and related tools, promote department services, assist customers with registration, and solicit feedback. Responsibilities include supporting membership sales and goals, following facility safety procedures, and complying with company policies, ethics, and standards. Associates are expected to work collaboratively, communicate effectively, support and develop teammates, act with integrity, focus on members, learn and adapt to change, and pursue continuous improvement. The position is part-time with rotating schedules and is based at the San Juan, Puerto Rico location.
Responsibilities
- Complete assigned work and priorities using company policies, data, and resources; collaborate with managers, coworkers, customers, and business partners; communicate progress and adapt to change and feedback.
- Promote Sam’s Club membership benefits and products, process memberships, upgrades, and credit accounts, participate in sales and marketing events, and work toward membership goals.
- Maintain facility safety by following safety standards and procedures, conducting safety sweeps, following forklift-spotting and hazardous-material handling procedures, and correcting or reporting unsafe situations.
- Provide member service by acknowledging members, identifying their needs, assisting with purchasing decisions, locating merchandise, resolving issues, and promoting products and services.
- Operate cash registers and related equipment to process member purchases according to procedures for payment types and items sold.
- Promote department services and offerings, respond to customer inquiries, help customers register for services, and solicit feedback about the online and digital shopping experience.
- Fulfill digital member orders by reviewing orders, accurately picking and scanning items, staging orders, verifying accuracy, securing items until members arrive, and following up on out-of-stock merchandise.
- Fulfill customer orders by locating, preparing, and packaging merchandise; verifying orders before pickup or dispensing; making appropriate substitutions; consulting members as needed; and following up on out-of-stock items.
- Build trusting team relationships, communicate positively, and help develop and mentor others.
- Model integrity, ethics, and compliance; be accountable and support the company’s stated goal of becoming a regenerative company.
- Put customers and members first, make decisions using reliable information, and consider how individual work affects team results.
- Learn, demonstrate resilience, pursue continuous improvement, use new technologies and skills, and support others through change.
Benefits
- Competitive pay and performance-based bonus awards
- Medical, vision, and dental coverage
- 401(k)
- Stock purchase
- Company-paid life insurance
- Paid time off, including vacation and sick leave according to applicable law
- Parental leave
- Family care leave
- Bereavement leave
- Jury duty leave
- Voting leave
- Short-term and long-term disability
- Sam’s Club membership
- Military leave pay
- Adoption and surrogacy expense reimbursement
- Fertility benefits
- Live Better U company-paid education benefit, including programs from high school completion through bachelor’s degrees, English Language Learning, and short-form certificates; eligibility requirements apply
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What This Job Offers
Job Type
Part-time
Education Level
No Education Listed
