(PRI) Member Specialist Sam's Club Part Time Turnos Rotativos
About The Position
The Member Specialist at Sam’s Club provides member service and supports purchasing, payment, membership, and front-end operations. The role includes maintaining facility safety, assisting members with merchandise and purchase decisions, processing transactions, maintaining registers and lanes, preventing shrink, and following applicable procedures for liquor sales. The position also explains membership types, programs, and benefits to current and prospective members to support account decisions, membership growth, renewals, and awareness of Sam’s Club products and services. The role is guided by expectations to respect individuals, work collaboratively, communicate positively, develop and recognize teammates, act with integrity, serve members, make informed decisions, and strive for excellence through learning and continuous improvement. The posting identifies this as a part-time position with rotating shifts at the Sam’s Club location in Caguas, Puerto Rico.
Responsibilities
- Maintain facility safety by following safety standards, procedures, and guidelines; conduct safety sweeps; follow forklift spotting procedures and company steel standard guidelines; and correct or report unsafe situations to management.
- Provide member service by acknowledging members, identifying their needs, assisting with purchasing decisions, locating merchandise, resolving issues and concerns, and promoting company products and services.
- Operate cash registers and related equipment; process member purchases; and assist with payments, returns, refunds, and exchanges according to procedures for different membership and payment types.
- Maintain cash registers and lanes, stock register supplies and box bins, follow policies for identifying concealed merchandise, and work toward front-end performance goals to reduce shrink.
- Follow company and legal policies for liquor sales, including securing merchandise, maintaining signage, verifying member identification, and completing and maintaining required paperwork and documentation where applicable.
- Explain membership types, programs, and benefits to current and prospective members to assist with account decisions, build membership levels, encourage renewals, and promote Sam’s Club products and services.
- Work as part of a team, build trusting relationships, communicate positively, and help develop and mentor others.
- Act with integrity and accountability, serve members, make informed decisions, and support continuous improvement and learning.
Benefits
- Competitive pay and performance-based bonus awards.
- Medical, vision, and dental coverage.
- 401(k), stock purchase plan, and company-paid life insurance.
- Paid time off, including vacation and sick leave according to applicable law; parental leave; family care leave; bereavement leave; jury duty; and voting leave.
- Short-term and long-term disability.
- Sam’s Club membership.
- Military leave pay.
- Adoption and surrogacy expense reimbursement.
- Fertility benefits.
- Company-paid Live Better U education benefit, including tuition, books, and fees for eligible full-time and part-time associates.
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What This Job Offers
Job Type
Part-time
Education Level
No Education Listed
