(PRI) Member Specialist Sam's Club (Tiempo parcial / Horarios Rotativos)

Walmart • San Juan, PR

4d • Onsite

About The Position

The Member Specialist maintains facility safety by following safety standards, procedures, and guidelines, conducting safety sweeps, following forklift spotting procedures and company steel standard guidelines, and correcting or reporting unsafe situations to management. The role provides Member service by acknowledging Members, identifying their needs, assisting with purchasing decisions, locating merchandise, resolving issues and concerns, and promoting Sam’s Club products and services.

The Member Specialist operates cash registers and related equipment; processes purchases; and assists with payments, returns, refunds, and exchanges according to procedures for different membership and payment types. The role maintains registers and lanes, stocks register supplies and box bins, follows policies for identifying concealed merchandise, and works toward front-end performance goals. For liquor sales, the role follows company and legal procedures, including securing merchandise, maintaining signage, verifying Member identification, and completing required documentation where applicable. The role also explains membership types, programs, and benefits to current and prospective Members to support account decisions, build membership levels, encourage renewals, and communicate the value of Sam’s Club products and services.

Associates are expected to respect individuals, work collaboratively, build trusting relationships, communicate positively, help develop and recognize teammates, act with integrity, support compliance and Walmart’s stated goal of becoming a regenerative company, serve customers and Members, make informed decisions, and pursue continuous improvement and learning.

This is a part-time position with rotating schedules in San Juan, Puerto Rico. The hourly wage range is $16.00 to $24.00, subject to applicable minimum-wage requirements. Benefits mentioned include health coverage, financial benefits, paid time off, disability coverage, Sam’s Club membership, education benefits, and other programs; eligibility and terms may vary.

Responsibilities

• Follow facility safety standards, procedures, and guidelines; conduct safety sweeps; follow forklift spotting procedures and company steel standard guidelines; and correct or report unsafe situations to management.
• Acknowledge Members, identify their needs, assist with purchasing decisions, locate merchandise, resolve issues and concerns, and promote company products and services.
• Operate cash registers or related equipment; process purchases; and assist with payments, returns, refunds, and exchanges according to the applicable procedures.
• Maintain cash registers and lanes, stock register supplies and box bins, follow policies for identifying concealed merchandise, and work toward front-end performance goals.
• Follow company and legal policies and procedures for liquor sales, including securing merchandise, maintaining signage, verifying Member identification, and completing required paperwork and documentation where applicable.
• Explain membership types, programs, and benefits to current and prospective Members to assist with account decisions, build membership levels, encourage renewals, and promote the value of Sam’s Club products and services.
• Work as part of a team, build trusting relationships, communicate positively, and help develop and mentor others.
• Act with integrity, uphold ethics and compliance, model company values, and hold oneself and others accountable.
• Serve customers and Members, make decisions based on reliable information, and consider how individual work affects the team’s ability to deliver results.
• Pursue continuous improvement, learn new technologies and skills, and support others through change.

Benefits

• Medical, vision, and dental coverage
• 401(k)
• Stock purchase
• Company-paid life insurance
• Paid time off, including vacation and sick leave according to applicable law
• Parental leave
• Family care leave
• Bereavement leave
• Jury duty leave
• Voting leave
• Short-term and long-term disability
• Sam’s Club membership
• Military leave pay
• Adoption and surrogacy expense reimbursement
• Fertility benefits
• Company-paid education benefit program (Live Better U), with eligibility requirements
• Performance-based bonus awards

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed