Member Specialist PT Hiring Event

Walmart • Wichita, KS

1d • $17 - $25 • Onsite

About The Position

The Member Specialist provides service to Sam's Club members across checkout, entrance, exit, and other assigned areas. The role processes purchases and assists with payments, returns, refunds, and exchanges; supports members with self-service technology and purchasing decisions; and promotes Sam's Club products and services. The associate maintains organized, safe shopping and checkout areas, handles merchandise and returns properly, and identifies shrink, damage, and unsafe situations.

The position also supports member-frontline associate training on company processes, procedures, and technology, including new-program rollouts. It requires following company policies, safety and security practices, and standards of ethics and integrity; communicating and collaborating with members, coworkers, managers, and business partners; and contributing to continuous improvement and a respectful, inclusive team environment.

The position is part-time. The hourly wage range is $17.00 to $25.00, with possible premiums of $0.35 to $3.00 per hour in specific circumstances. The role is based at 3084 N. Maize Road, Wichita, Kansas.

Nice To Haves

• Retail experience, including operating front-end equipment such as a cash register.
• Experience working with mobile retail applications.

Responsibilities

• Provide member service, resolve member issues and concerns, and promote Sam's Club products and services.
• Maintain checkout areas and process member purchases, payments, returns, refunds, and exchanges according to company policies and procedures.
• Guide and support members using self-service technology.
• Follow company safety standards and procedures, conduct safety sweeps, handle merchandise properly, and report unsafe situations to facility management.
• Maintain entrance areas; acknowledge members, verify membership cards, identify member needs, assist with purchasing decisions, locate merchandise, organize merchandise, and help members transport items.
• Maintain exit areas; review receipts, document required information, follow emergency-response procedures, and communicate potential criminal activity in accordance with company procedures.
• Assist with training Member Frontline Services associates on company processes, procedures, tools, technology, and new-program rollouts.
• Maintain areas of responsibility by handling returns properly, zoning and organizing merchandise, and identifying shrink and damages.
• Comply with company policies, procedures, ethics standards, and safety and security practices.
• Complete assignments and priorities by collaborating with others, communicating progress, addressing improvement opportunities, and adapting to change and feedback.
• Promote a respectful and inclusive workplace, build trusting team relationships, mentor others, and support continuous learning and improvement.

Benefits

• Medical, vision, and dental coverage.
• 401(k), stock purchase, and company-paid life insurance.
• Paid time off and/or PPTO, parental leave, family care leave, bereavement leave, jury duty leave, and voting leave.
• Short-term and long-term disability.
• Company discounts.
• Military Leave Pay.
• Adoption and surrogacy expense reimbursement.
• Company-paid education through Live Better U, available to eligible full-time and part-time associates.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed