CLUB - Member Services Rep

Planet Fitness-United Fitness Partners•Metairie, LA
•Onsite

About The Position

The Member Services Representative is a high-energy, positive team member who provides members with an exceptional experience and encourages them to achieve their fitness goals. The role helps create a clean, judgment-free environment where members feel welcome and supported. Representatives engage members, encourage participation in fitness classes, introduce members to Black Card amenities, and assist with front-desk and other club responsibilities. The position offers opportunities for growth with United FP Partners.

Requirements

  • Be at least 18 years of age.
  • Have a passion for helping others.
  • Be dependable and punctual.
  • Have a high school diploma or GED equivalent.
  • Be able to communicate, stand, walk, sit, reach, bend, balance, stoop, kneel, twist, crouch, and occasionally lift, push, or pull at least 50 pounds.
  • Be able to handle potentially hazardous chemicals.

Responsibilities

  • Provide welcoming, upbeat service and encourage members in achieving their fitness goals.
  • Engage and encourage members to support their progress and create a positive club experience.
  • Maintain a clean club environment.
  • Connect new and current members with the fitness trainer and fitness classes.
  • Introduce new and existing members to Black Card amenities.
  • Check members in at the welcome desk and provide greetings and farewells.
  • Assist with energetic, non-high-pressure tours, member enrollment, and other club responsibilities.

Benefits

  • Competitive salaries
  • PF Black Card membership
  • Opportunities for growth
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