WFH Member Services Rep
About The Position
AO Globe Life is seeking a remote Member Services Rep to provide client-centered service and help individuals and families enroll in supplemental benefits. The role includes virtual consultations, presenting benefit options tailored to clients, handling documentation and follow-ups, and building long-term client relationships. Training, mentorship, licensing guidance, and ongoing professional development are provided; prior insurance experience is not required. This is a 100% remote, independent contractor opportunity with American Income Life / Globe Life. Compensation is commission-based and performance-driven, not hourly or salaried. Candidates must obtain the appropriate state Life & Health Insurance License before conducting licensed insurance activities and are responsible for applicable pre-licensing coursework, examinations, and state licensing requirements at their own expense. Specific licensing requirements, fees, compensation, and contractor terms may vary by state. The role is suited to self-motivated, coachable people who are comfortable working independently and interested in a performance-based career with professional growth and advancement opportunities. Candidates provide their own computer or laptop, webcam, reliable high-speed internet, and professional remote workspace, and must participate in virtual meetings. AO Globe Life describes its work as protecting working families nationwide and serving union members, credit union clients, and veterans with supplemental benefits.
Requirements
- Be at least 18 years of age and legally eligible to work in the United States.
- Be comfortable using virtual tools and participating in video meetings.
- Provide a computer or laptop, webcam, reliable high-speed internet, and a professional remote workspace.
- Obtain required state licensing, if applicable, before conducting licensed insurance activities.
- Complete applicable pre-licensing coursework, examinations, and state licensing requirements at the candidate’s expense.
- Have a service-minded, mission-driven attitude.
- Be self-driven, organized, coachable, and comfortable working independently.
- Have strong communication and interpersonal skills.
- Customer service or consultative experience is a plus but is not required.
- No prior insurance experience is required.
Nice To Haves
- Customer service or consultative background.
- Interest in professional growth and advancement in a performance-based career.
Responsibilities
- Handle documentation accurately and manage follow-ups.
- Conduct virtual consultations with clients via Zoom.
- Guide clients through enrollment clearly and professionally.
- Deliver excellent, client-centered service.
- Present supplemental benefit options tailored to each individual or family.
- Build strong, long-term client relationships.
- Participate in continued mentorship and team development.
- Complete required training and participate in virtual meetings.
- Obtain the appropriate state Life & Health Insurance License before conducting licensed insurance activities.
Benefits
- 3% equity opportunity for qualifying team members.
- Weekly pay based on performance.
- Opportunities for renewal-based income growth.
- Monthly and quarterly bonuses.
- Full training and licensing support.
- Mentorship and ongoing professional development.
- Supportive, people-centered culture.
- Defined growth path into leadership.
- Fully remote work with a flexible schedule.
- Inbound client interest; no cold outreach.
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
