Member Service Representative - East York (Teller)
First Capital Federal Credit Union•York, PA
•Onsite
About The Position
First Capital Federal Credit Union is seeking a Member Service Representative for its East York office. The role provides prompt, professional, and friendly service to members, builds positive relationships, and helps members find solutions to their financial needs. Duties include processing daily transactions, maintaining cash drawer accuracy, assisting with account maintenance, identifying member needs, and recommending appropriate products and services while supporting established sales goals.
Requirements
- High school diploma or GED required.
- Strong communication and interpersonal skills.
- A positive attitude and a genuine desire to help others.
- Attention to detail, accuracy, and the ability to handle cash responsibly.
- Willingness to learn about financial products and services and build lasting member relationships.
Nice To Haves
- Previous experience in a financial institution, retail cash handling, or customer service preferred.
Responsibilities
- Deliver prompt, professional, and friendly service while building positive member relationships.
- Process daily transactions, including deposits, withdrawals, loan payments, and check cashing.
- Maintain accurate cash drawer balances and follow established procedures.
- Assist members with account maintenance, including name and address changes.
- Identify members’ needs and recommend appropriate products and services.
- Support established sales goals while helping members find solutions that meet their financial needs.
Benefits
- Paid time off
- Competitive salary
- Medical insurance
- Dental insurance
- Vision insurance
- 401(k) retirement plan
- Professional development opportunities
- Pension plan
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
Upload and Match Resume
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
