Member Service Representative Teller - Pease Tradeport

Service Credit Union•Pease, MN

21d

About The Position

Service Credit Union is seeking a Member Service Representative Teller to support members and contribute to a positive member experience. This role is described as a step for people interested in a banking career, with training and career growth opportunities. Members are the priority, and every role is responsible for supporting member solutions. The position processes transactions accurately while maintaining security and sound judgment, opens and closes member accounts, provides service and problem resolution, and makes needs-based sales. It also focuses on creating positive member experiences and building and retaining member relationships through service quality. Regular and reliable attendance is an essential function; other duties may be assigned.

Requirements

High school diploma or equivalent required.
Outstanding customer service skills.
Excellent verbal and written communication skills.
Good organizational skills and proven ability to multitask.
Ability to recognize and resolve member issues promptly, using courtesy and tact.

Nice To Haves

Cash handling experience desired.
Customer service or retail experience preferred.

Responsibilities

Accurately process transactions while maintaining proper security and exercising good judgment.
Open and close member accounts.
Provide outstanding service, resolve problems, and engage in needs-based selling.
Create a positive member experience through confidence and enthusiasm.
Build and retain member relationships through service quality.
Maintain regular and reliable attendance.
Perform other duties as assigned.