Teller/Member Service Representative

LIBERTY FEDERAL CREDIT UNION•Evansville, IN

6h•Onsite

About The Position

Liberty FCU is seeking a part-time Member Service Representative/Teller for its Northbrook Office in Evansville, Indiana. The role serves members at the branch, processes financial transactions accurately, supports branch goals, and protects member information. Candidates must demonstrate excellent member service, professionalism, and confidentiality. The position may involve up to 28 hours per week, including rotating Saturdays, and requires flexibility to travel to other office locations when needed. The Northbrook Office is open Monday through Thursday from 8:30 a.m. to 5 p.m., Friday from 8:30 a.m. to 6 p.m., and Saturday from 8:30 a.m. to 1 p.m. Applicants are asked to provide their school schedule, if applicable.

Requirements

High school diploma or GED.
At least 18 years of age.
Ability to work a flexible schedule and travel to other office locations when needed.
Ability to stand for long periods and perform some heavy lifting.
1–2 years of cash-handling experience.
Excellent member service skills, professionalism, and confidentiality.
Availability to work up to 28 hours per week, including rotating Saturdays.

Nice To Haves

Previous financial institution or banking experience is preferred.

Responsibilities

Serve as a primary Member Service Representative.
Maintain appropriate knowledge of company products and services to meet member needs.
Process deposits, withdrawals, loan payments, credit card payments, transfers, and shared branching transactions accurately.
Determine whether negotiable items are acceptable and place holds on deposited funds when appropriate.
Learn to identify potential fraud and take appropriate action to help protect members and the Credit Union.
Recognize members’ needs and recommend appropriate products and services while providing quality service.
Strive to balance the cash drawer each day.
Work toward MSR cross-sell goals and support branch goals and initiatives.
Assist with processing night drop.
Assist in balancing branch cash machines.
Assist members in accessing safe deposit boxes.
Answer member telephone inquiries.
Greet members and represent the Credit Union in a friendly, positive, and professional manner.
Follow company policies and procedures related to MSR duties, including security and information security.
Complete required compliance training.
Protect the confidentiality and security of member information and shred papers containing confidential information.
Prepare daily work items for transfer to the appropriate departments.