Member Service Representative Teller - Exeter NH

Service Credit Union • Exeter, CA

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About The Position

Service Credit Union is hiring a Member Service Representative Teller in Exeter, New Hampshire. This role offers an entry point into a banking career with growth opportunities. The position supports member solutions and a positive member experience by processing transactions, maintaining security, opening and closing accounts, resolving issues, and building member relationships through service quality. Regular and reliable attendance is an essential function. Other duties may be assigned.

Pay is $21.00, flexible based on experience. A $750 sign-on bonus is paid in two installments: $300 after 90 days of employment and $450 after 180 days.

Requirements

• Outstanding customer service skills.
• Excellent verbal and written communication skills.
• Good organizational skills and a proven ability to multitask.
• Ability to recognize and promptly resolve member issues with courtesy and tact.
• High school diploma or equivalent required.

Nice To Haves

• Cash handling experience desired.
• Customer service or retail experience preferred.

Responsibilities

• Accurately process transactions while maintaining proper security and exercising good judgment.
• Open and close member accounts.
• Provide outstanding service, resolve problems, and engage in needs-based selling.
• Create a positive member experience through confidence and enthusiasm.
• Build and retain member relationships through service quality.
• Maintain regular and reliable attendance.
• Perform other duties as assigned.

Benefits

• Health and dental benefits starting day one.
• Paid time off.
• Long-term disability.
• Paid holidays.
• 401(k) with an 8% company contribution after one year of employment.
• Paid leave policy after 12 consecutive months of employment.
• Free confidential mental health support program through Talkspace.
• Free identity theft protection through IdentityForce.
• Tuition reimbursement.
• Training and career growth opportunities.
• $750 sign-on bonus paid in installments after 90 and 180 days of employment.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED