Member Service Representative/ Teller

Kohler Credit Union•Plymouth, WI

9d•Onsite

About The Position

Kohler Credit Union is hiring a full-time Teller/Member Service Representative at its Plymouth Branch. The role supports members with everyday financial needs by processing transactions, answering questions, and connecting members with products and services aligned with their goals. The representative works with a team to provide a positive member experience while maintaining accuracy, security, and compliance. The employer offers training and support to help the successful candidate develop banking and credit union knowledge and grow professionally.

Requirements

High school diploma or GED.
Strong communication, math, and computer skills.
Excellent attention to detail and accuracy.
Positive, professional, and team-oriented attitude.
Ability to learn new systems and manage multiple priorities.
Must be authorized to work in the United States without current or future sponsorship.

Nice To Haves

Previous customer service or cash-handling experience is preferred.

Responsibilities

Provide friendly, personalized service and build strong relationships with members.
Process deposits, withdrawals, payments, transfers, and other financial transactions.
Balance cash drawers.
Follow established cash-handling, security, and compliance procedures.
Answer questions and assist members with account and financial service needs.
Identify opportunities to recommend products and services that align with members’ goals.
Communicate with members and coworkers in person, by phone, and through email.
Participate in ongoing training to expand knowledge of banking, financial products, and credit union operations.