Member Service Reresentative/Teller

Service Credit Union•Little Ferry, NJ

About The Position

Service Credit Union is hiring a Member Service Representative/Teller, a role described as a potential entry point to a banking career with growth opportunities. The position supports member solutions and contributes to a positive member experience. The role pays $21.00, with flexibility based on experience.

Requirements

  • High school diploma or equivalent.
  • Outstanding customer service skills.
  • Excellent verbal and written communication skills.
  • Good organizational skills and the proven ability to multitask.
  • Ability to recognize and resolve member issues promptly, using courtesy and tact.
  • Open to U.S. citizens only.

Nice To Haves

  • Cash handling experience desired.
  • Customer service or retail experience preferred.

Responsibilities

  • Accurately process transactions while maintaining proper security and exercising good judgment.
  • Open and close member accounts.
  • Provide outstanding service, resolve problems, and engage in needs-based selling.
  • Create a positive member experience through confidence and enthusiasm.
  • Build and retain member relationships through quality service.
  • Maintain regular and reliable attendance.
  • Perform other duties as assigned.

Benefits

  • Health and dental benefits starting on day one.
  • Paid time off (PTO).
  • Long-term disability.
  • Paid holidays.
  • 401(k) with an 8% company contribution after one year of employment.
  • Paid leave policy after 12 consecutive months of employment.
  • Free confidential mental health support through Talkspace.
  • Free identity theft protection through IdentityForce.
  • Tuition reimbursement.
  • Training and career growth opportunities.
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