Member Experience Associate
About The Position
This entry-level, on-site role creates a positive experience for members through service, engagement, and relationship building. It involves regular face-to-face interaction with members and guests, providing information about services and activities, assisting with routine requests and concerns, and supporting onsite events and member engagement. The role suits someone who is personable, dependable, organized, coachable, comfortable starting conversations, and able to communicate professionally in a fast-moving environment. Related experience may be helpful, and transferable experience from retail, hospitality, customer service, campus activities, athletics, or other people-facing work may also be relevant.
Requirements
- Be personable and dependable.
- Be comfortable starting conversations.
- Be organized and coachable.
- Communicate professionally in a fast-moving environment.
- Be comfortable working directly with people in regular face-to-face interactions.
Nice To Haves
- Related experience, including transferable experience from retail, hospitality, customer service, campus activities, athletics, or other people-facing work.
Responsibilities
- Welcome members and guests.
- Provide information about services and activities.
- Assist with routine requests and concerns.
- Support onsite member events and engagement.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
