Medicare Sales Technology Product Owner

CVS Health•Work At Home-Connecticut, CT
•$101,970 - $203,940

About The Position

Aetna Medicare Technology is seeking a Product Owner for the Medicare Technology Sales & Acquisition team. The role translates business, customer, operational, and regulatory needs into prioritized product work that improves Medicare sales, enrollment, and agent experiences. The Product Owner partners with business and technology teams to define requirements, guide Agile delivery, and ensure solutions deliver measurable customer and business value. The position is full-time, with 40 anticipated weekly hours. The role requires availability during core business hours aligned with Eastern Time-based teams and stakeholders. The stated pay range is $101,970 to $203,940, and the role is eligible for a CVS Health bonus, commission, or short-term incentive program. Eligible benefits include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources.

Requirements

  • Bachelor's degree in Computer Science, Information Technology, Business, Engineering, Information Systems, or a related field, or equivalent professional experience.
  • At least 5 years of experience in Product Ownership, Product Management, Business Analysis, or a related digital product delivery role.
  • At least 5 years of hands-on experience supporting software products through multiple releases, with demonstrated ownership from discovery and requirements definition through launch and optimization.
  • At least 3 years of experience working with Agile teams, including backlog management, prioritization, feature decomposition, user story development, acceptance criteria, and release planning.
  • Ability to work core business hours aligned with Eastern Time-based teams and stakeholders.

Nice To Haves

  • Experience in health insurance, particularly in regulated environments such as Medicare Advantage, Prescription Drug Plans, Medicare Supplement, or Medicare sales and enrollment.
  • Experience with sales and agent enablement applications, CRM platforms, digital shopping or enrollment experiences, contact center technology, and customer engagement solutions.
  • Experience supporting teams during an Agile transformation or establishing Agile practices in an early-stage environment.
  • Experience supporting Annual Enrollment Period readiness, release governance, operational readiness, or other time-sensitive regulated delivery cycles.
  • Excellent organizational and communication skills, with the ability to manage multiple priorities and stakeholders effectively.
  • Leadership experience influencing cross-functional teams and decisions without direct authority.

Responsibilities

  • Translate business, customer, operational, and regulatory needs into prioritized product work.
  • Improve Medicare sales, enrollment, and agent experiences through product delivery.
  • Partner with business and technology teams to define requirements and guide Agile delivery.
  • Support software products through discovery, requirements definition, launch, and optimization.
  • Manage and prioritize backlogs; decompose features; develop user stories and acceptance criteria; and plan releases.
  • Help ensure solutions deliver measurable customer and business value.

Benefits

  • Medical coverage
  • Dental coverage
  • Vision coverage
  • Paid time off
  • Retirement savings options
  • Wellness programs
  • CVS Health bonus, commission, or short-term incentive program
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