Product Manager - Medicare

Intermountain Health•Murray, UT
•Remote

About The Position

Manages insurance products, including their performance, marketability, and strategic positioning, as well as associated vendor and partner relationships and contracts. The Product Manager is responsible for ensuring assigned products support SelectHealth membership growth goals and NOI targets while meeting market needs, administrative efficiency, customer satisfaction, regulatory compliance, and financial performance standards. This position oversees day-to-day product operations as the internal product expert, monitors product-line performance, and leads cross-functional teams in delivering initiatives and outcomes. It evaluates new product and market opportunities, supports product launches and expansion, monitors competitors and industry trends, and uses customer research and market intelligence to inform product positioning. The role also provides insurance market and product education to internal teams and manages applicable vendor, partner, and affiliate relationships and contracts. This is an exempt, full-time position that can be performed remotely with business travel as needed. The role is based with SelectHealth in Murray, Utah, and is scheduled for 40 hours per week. Remote applicants are subject to state eligibility restrictions. Video interviews through Microsoft Teams and potentially onsite interviews and meetings are required.

Requirements

  • Bachelor's degree in business, marketing, communications, economics, a clinical field, public health, healthcare, or public administration; alternatively, five years of experience in product development, product management, project management, service line management, network development, strategic planning, marketing, business development, or similar experience.
  • Degree must be obtained through an accredited institution; education is verified.
  • Four years of experience in health care, health insurance, managed care, employee health benefits management, or self-insured plan administration.

Responsibilities

  • Ensure assigned products are positioned to meet SelectHealth membership growth goals and NOI targets.
  • Ensure products meet market needs, administrative efficiency, customer satisfaction, regulatory compliance, and financial performance goals.
  • Monitor key performance indicators for assigned product lines.
  • Implement initiatives that result in positive program outcomes.
  • Lead cross-functional teams to produce deliverables and coordinate with project managers, product teams, operational leads, sales teams, and other stakeholders.
  • Manage day-to-day operations related to assigned products as the internal product expert, supporting operational needs.
  • Evaluate new product opportunities, geographic or service-area expansion, new market entry, and potential strategic partnerships.
  • Introduce new products to market.
  • Monitor national carriers and local competitors, including their products, positioning, strategies, and networks, as well as local and national industry trends.
  • Identify emerging market trends and use customer research and market and competitive intelligence to inform product positioning.
  • Provide insurance market and product education to internal teams.
  • Manage vendor and partner relationships and applicable affiliate contracts.

Benefits

  • Eligible to participate in the Annual Pay for Performance (AP4P) Plan, which provides an additional performance compensation opportunity.
  • Comprehensive benefits package with programs supporting wellness and healthy, happy, secure, connected, and engaged living.
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