Senior Technology Product Owner

Covista•Columbia, MD

1d•$70,696 - $124,230•Hybrid

About The Position

As a Senior Technology Product Owner, you will help define portfolio and product vision, drive planning and prioritization of backlogs, and deliver features that support strategic goals. You will coach Technology Product Owners in understanding end-to-end business processes, business capabilities, journey maps, and strategies that improve student and colleague experiences. You will assess and decompose prioritized initiatives into portfolio and product roadmaps, working with stakeholders to align planning with business goals and maximize value for colleagues and customers. The role leads and collaborates with Technology Product Owners, Digital Product Managers, peer colleagues, and IT stakeholder groups to develop short-, mid-, and long-term roadmaps aligned with business priorities, value, team capacity, and indicative effort. You will partner with architecture, engineering, service management, and product vendors to maintain scalable, stable, performant, user-centered products and to take advantage of vendor roadmaps while limiting bespoke customization. You will also establish methods for measuring post-delivery outcomes and adoption; build senior stakeholder relationships; facilitate business and product mapping; manage product quality, risks, dependencies, acceptance criteria, deployment, post-implementation analysis, and ongoing support; and support the development of the Technology Product and Portfolio community. The role includes tracking KPIs and delivery metrics, managing workloads and communications with approved tools and methodologies, performing other duties as assigned, and complying with policies and standards. Covista operates on a hybrid schedule with four in-office days per week, Monday through Thursday.

Requirements

Bachelor's degree in Computer Science, Information Technology, Business Administration, or a related field, or equivalent work experience.
At least nine years of Product Management, Product Ownership, or Technical Business Analyst experience owning one or more products in an Agile, SaaS technology environment or equivalent methodology.
Strong leadership and interpersonal communication skills, including the ability to convey product and portfolio technology vision and roadmaps and influence a wide range of stakeholders.
Ability to interact with all organizational levels and work in a fast-paced environment with many initiatives.
Ability to manage business, IT, and vendor resources, including vendor deliverables under contracts and statements of work.
Experience working in an Agile environment across multiple initiatives and approximately 10 or more teams.
Proficiency with Agile Product Management, Business Analysis, and Business Process Mapping practices and tools.
In-depth knowledge of Agile methodologies, frameworks, and tools, such as Scrum, Kanban, ADO, JIRA, and Confluence.
Strong analytical skills to resolve issues and determine effective business and alternative IT solutions.
Agile and innovative mindset, adaptability in a changing environment, and ability to manage competing priorities and initiatives.
Ability to influence and build credibility with sponsors, peers, and subordinates by meeting initiative milestones, deadlines, and budget.
Certified Scrum Product Owner or related Product Owner/Product Manager certification (required).
SAFe Scrum Master Certification (required).

Responsibilities

Define portfolio and product vision and drive backlog planning, prioritization, and delivery of features aligned with strategic goals.
Coach Technology Product Owners on end-to-end business processes, business capabilities, journey maps, and strategies that elevate student and colleague experiences.
Assess and decompose prioritized initiatives into portfolio and product roadmaps.
Lead collaboration with Technology Product Owners, Digital Product Managers, peer colleagues, and IT stakeholder groups to produce short-, mid-, and long-term roadmaps aligned with business priorities, value, capacity, and indicative effort.
Partner with architecture, engineering, and service management teams to balance roadmaps and ensure scalable, user-centered, stable, and performant products; capture and cascade non-functional requirements and system enablers.
Define methods for analyzing post-delivery target metrics and value, recommending improvements, and increasing product use and adoption.
Build relationships with senior colleagues across affected business functions to align business outcomes, conceptualize roadmaps, and prioritize work.
Facilitate business process mapping and product mapping sessions and participate in functional and technological changes that improve student and colleague experience and enable business growth.
Partner with product vendors to understand vendor roadmaps, support business goals, ensure timely upgrades, maximize product efficiency, minimize bespoke customization, and influence business process changes to use vendor products effectively.
Maintain the quality and integrity of new product introductions and enhancements, identify risks and dependencies, and ensure roadmaps reflect impacts.
Progress deliverables to completion and meet acceptance criteria by coordinating production deployment, post-implementation analysis and feedback, and ongoing support plans.
Build the Technology Product and Portfolio peer community and identify opportunities for learning, development, growth, and advancement; support and coach Technology Product Owners.
Support definition of objectives, success metrics, and business outcomes; track and report KPIs and targets and identify impediments to realizing benefits.
Use approved tools and methodologies to manage workloads, communicate progress, complete deliverables on time, and maintain accurate delivery metrics.
Perform other duties as assigned and comply with all policies and standards.