Product Owner, Technology

Guild Mortgage•,

2d•$120,000 - $140,000

About The Position

The Technology Product Owner manages development and delivery of initiatives supporting the IT Roadmap, primarily for the Enterprise Reporting team and its internal business partners. The role collaborates with business analysts, developers, testers, and other cross-functional teams to define product vision, business and technology roadmaps, features, and user stories. It manages and prioritizes the product backlog according to business value and customer feedback, and ensures that products meet quality standards, compliance requirements, and business objectives while delivering value within executive-defined resource and budget constraints. The position primarily supports enterprise reporting, analytics, dashboards, and data delivery solutions for operational, financial, compliance, and decision-making needs. The Product Owner partners with internal stakeholders to ensure reporting products are accurate, scalable, and aligned with evolving business needs. The role operates independently under general direction, acts as a mentor or guide to less experienced professional contributors, and has 10–15 indirect reports. This is an exempt position with a targeted salary range of $120,000 to $140,000 annually. Compensation may be influenced by factors including minimum wage requirements, education, experience, and location. Work is primarily performed during the Monday–Friday business week in an office environment.

Requirements

At least five years of experience as a product owner, product manager, business analyst, or in a similar role in a digital product development environment.
Experience supporting enterprise reporting, business intelligence, analytics platforms, or data-focused technology teams.
Strong knowledge of agile methodologies, tools, and practices, such as Scrum, Kanban, Jira, or Trello.
Excellent communication, collaboration, and leadership skills, including the ability to work with multiple stakeholders and manage conflicting expectations and priorities.
Ability to think strategically, creatively, and analytically and translate customer needs into product requirements, features, and user stories.
Ability to deliver high-quality products that meet customer needs and provide value to customers and stakeholders.
Solid understanding of software development life cycle models and expert knowledge of Agile and traditional Waterfall project management principles and practices.
Extensive experience working with vendors and offshore resources.
Technical background sufficient to lead development teams and objectively evaluate complex product risks and issues.
Experience with release management and ensuring the business is engaged when new features are released.
Ability to proactively inform the business about upcoming deployments and features.
Excellent verbal and written communication skills.
Highly organized and detail-oriented, with the ability to work in a fast-paced, metrics-driven environment.
Proficiency in Microsoft Office Suite, Word, Excel, Wiki, collaborative cloud-based programs, and third-party software applications.
Commitment to company values: Customer Service, Integrity, Respect, Collaboration, Learning, and Excellence.
Ability to operate standard office equipment and keyboards.
Ability to accurately perceive and interpret information received visually and through audio, including words and numbers on screen, in print, and spoken aloud.
Ability to learn new tasks, remember processes, maintain focus, complete tasks independently, and make timely decisions in a workflow.
Ability to adapt effectively to workplace stressors, including customer service complaints, security responsibilities, and competing priorities, and to follow established protocols.
Bachelor’s or master’s degree in computer science, business, logistics, or a related field, or an equivalent combination of education and experience in lieu of a bachelor’s degree.

Nice To Haves

Bachelor’s or master’s degree in computer science, business, logistics, or a related field is preferred.
PMI, PMP, PMI-ACP, or CSM certification, or equivalent, is preferred.
ITIL knowledge is preferred.
Strong Jira knowledge is preferred.

Responsibilities

Partner with Enterprise Reporting leadership and internal stakeholders to define and prioritize reporting, dashboard, and data-delivery initiatives.
Ensure reporting solutions meet business requirements for accuracy, timeliness, compliance, and usability.
Define and validate product requirements, features or epics, and user stories so they are clear, concise, and testable.
Manage and prioritize the product backlog in alignment with the product vision, roadmap, and customer needs and expectations.
Plan and execute product development sprints and releases with the product team and business owners, providing necessary guidance and support.
Review and accept product deliverables, provide feedback to the development team, and ensure deliverables meet acceptance criteria and quality standards.
Manage the product lifecycle to meet quality standards, compliance requirements, and business objectives and deliver stakeholder and customer value.
Execute the current sprint and prepare for the upcoming sprint; consistently deliver sprint goals.
Establish team velocity to inform forecasts of future efforts.
Coordinate with business analyst, development, and quality assurance leads so disciplines work cohesively toward sprint goals.
Manage sprint priorities in accordance with the product roadmap.
Engage business stakeholders to support new feature rollouts.
Break work into manageable parts and conduct regular demonstrations with key stakeholders.
Identify future dependencies and plan for them.
Manage sprint planning, reviews, and retrospectives.
Communicate proactively with key stakeholders when sprint goals are at risk and take steps to remove blockers.
Create fact-based, metrics-driven project dashboards for technology workstreams to show progress week over week.
Partner with the EPMO reporting team to improve the use of JIRA as the source of truth.
Perform other duties as assigned.