Medicare Field Sales- St. Joseph

Humana•South Bend, IN

3d•Remote

About The Position

Humana is hiring a field-based Medicare Sales Agent to serve the St. Joseph territory. The role requires living in the designated local territory and involves educating individuals about Humana Medicare Advantage plans and additional offerings, including Life, Dental, Vision, and Prescription coverage. The agent builds community relationships through face-to-face outreach, grassroots marketing, community events, and in-home visits, while generating sales and meeting performance goals. The position is part of a collaborative team of 8–12 Medicare Sales Agents, guided by a Senior Manager and Regional Director. Agents use company-issued iPads and digital platforms for consultations, enrollments, documentation, CRM updates, and follow-up. The role is remote but field-based, with occasional travel to Humana offices for training or meetings. Member appointments and events may take place at night or on weekends, so schedule flexibility is important. Humana provides insurance training and licensing fees during the licensing program, along with extensive virtual and in-market training. During training, the employee receives a base salary and monthly guarantee. The first five weeks of employment and attendance are mandatory. Compensation for full-time employment is estimated at $31,800–$123,800 per year, including base pay and targeted commission; actual earnings vary by location and individual performance.

Requirements

Hold an active health insurance license or be able to obtain one before the start date, unless selected for an approved unlicensed foundation hiring class.
Reside in the designated local territory.
Be comfortable with daily face-to-face interactions in prospective members' homes and at community-based events, and with community engagement through service, retail environments, organizations, volunteer work, or local events.
Have a valid state driver's license and maintain personal vehicle liability insurance meeting at least 25/25/10 coverage limits or higher if required by the state.
Demonstrate the ability to use an iPad, mobile applications, and web-based systems in a customer-facing environment.
Be comfortable using multiple technology platforms simultaneously, including enrollment tools, CRM systems, email, and virtual communication tools.
Attend the mandatory first five weeks of employment and training.
Be flexible to meet members by appointment or attend events at times that may vary at night and on weekends.
For home work, have internet service with at least 25 Mbps download and 10 Mbps upload speed and work from a dedicated space without ongoing interruptions to protect member PHI/HIPAA information.
Maintain a valid driver's license subject to license validation and MVR review, and carry vehicle insurance meeting state minimums or the stated $25,000/$25,000/$10,000 limits, whichever is higher.

Nice To Haves

Active Life and Variable Annuity Insurance License.
Background selling Medicare products.
Experience speaking publicly or delivering group presentations.
Background supporting Value Based Care organizations.
Familiarity with Salesforce or similar CRM systems.
Associate or bachelor's degree.
Bilingual fluency in English and an additional language, including speaking, reading, and writing.

Responsibilities

Educate individuals about Humana Medicare Advantage plans and additional Life, Dental, Vision, and Prescription coverage offerings.
Build face-to-face connections through grassroots marketing, community events, and in-home visits.
Generate sales, meet performance goals, and expand Humana's presence in the local market.
Build relationships in the community and serve as a valued resource for prospective members.
Use company-issued iPads and digital platforms for member consultations, enrollments, documentation, CRM updates, and follow-up activities.
Navigate multiple technology platforms simultaneously while providing customer service in face-to-face settings.