Medicare Field Sales- St. Joseph

Humana•South Bend, IN
•$31,800 - $123,800•Remote

About The Position

Humana is seeking a field-based Medicare Sales Agent to serve the local community in the designated territory. The agent will educate individuals about Humana Medicare Advantage plans and additional offerings, build relationships through face-to-face community engagement, and generate sales while meeting performance goals. The role is part of a collaborative team of 8–12 Medicare Sales Agents and reports to the Senior Manager, MarketPoint Sales, with guidance from a Senior Manager and Regional Director. The position uses company-issued iPads and digital platforms to support consultations, enrollments, documentation, CRM updates, and follow-up. The role is remote but field-based, requires residence in the designated territory, and may involve occasional travel to Humana offices for training or meetings. Appointments and events may occur at night and on weekends. The first five weeks of employment and attendance at training are mandatory. During the licensing program, Humana pays for insurance training and licensing fees and provides virtual and in-market training; participants receive a base salary and monthly guarantee during training.

Requirements

  • Active health insurance license, or ability to obtain one before the start date, unless selected for an approved unlicensed foundation hiring class.
  • Must reside in the designated local territory.
  • Comfort with daily face-to-face interactions in prospective members' homes and at community events, and with engaging in community settings such as service, retail environments, organizations, volunteer work, or local events.
  • Valid state driver's license and personal vehicle liability insurance meeting at least 25/25/10 coverage limits, or higher limits where state requirements apply.
  • Ability to use an iPad, mobile applications, and web-based systems in a customer-facing environment.
  • Comfort navigating multiple technology platforms simultaneously, including enrollment tools, CRM systems, email, and virtual communication tools.
  • Must take a language proficiency assessment if speaking to members in a language other than English.
  • Must meet the stated home-work internet requirements if working from home: at least 25 Mbps download and 10 Mbps upload, and work from a dedicated space that protects member PHI/HIPAA information.

Nice To Haves

  • Active Life and Variable Annuity Insurance License.
  • Background in selling Medicare products.
  • Experience in public speaking or delivering group presentations.
  • Background supporting Value Based Care organizations.
  • Familiarity with Salesforce or similar CRMs.
  • Associate or bachelor's degree.
  • Fluency in English and an additional language, including speaking, reading, and writing.

Responsibilities

  • Educate individuals about Humana Medicare Advantage plans and additional Life, Dental, Vision, and Prescription coverage offerings.
  • Build trust and create personalized face-to-face connections through grassroots marketing, community events, and in-home visits.
  • Generate sales, meet performance goals, and expand Humana's presence in the market through community relationships.
  • Use company-issued iPads and digital platforms for consultations, enrollments, documentation, CRM updates, and follow-up activities.
  • Attend mandatory training during the first five weeks of employment.
  • Travel occasionally to Humana offices for training or meetings, as required.

Benefits

  • Medical, dental, vision, and supplemental insurance options.
  • Paid time off and paid holidays.
  • 401(k) retirement savings plan with company match.
  • Tuition reimbursement and/or scholarships for qualifying dependent children.
  • Paid parental and caregiver leave.
  • Short-term and long-term disability insurance.
  • Life insurance.
  • Insurance training and licensing fees paid during the licensing program.
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