Medicare Field Sales- Lansing

Humana•Lansing, MI
•Remote

About The Position

Humana is seeking a Medicare Field Sales Agent to serve customers in the designated local territory. The position reports to the Senior Manager, MarketPoint Sales and is part of a collaborative team of 8–12 Medicare Sales Agents. The role is field-based, involving face-to-face consultations with prospective members in their homes and at community events, as well as local outreach. Although described as remote in the travel information, the role requires living in the designated territory and working in the field; occasional travel to Humana offices for training or meetings may be required. The agent educates individuals about Humana Medicare Advantage plans and additional offerings, including Life, Dental, Vision, and Prescription coverage. They build community relationships through grassroots marketing, events, and in-home visits, generate sales, meet performance goals, and use company-issued iPads and digital systems for consultations, enrollments, documentation, CRM updates, and follow-up. Humana provides insurance training and licensing fees during its licensing program, along with virtual and in-market training. During training, associates receive a base salary and monthly guarantee. The first five weeks of employment and attendance are mandatory. Scheduled hours are 40 per week. Member appointments and events may take place at night or on weekends, so schedule flexibility is essential. Compensation is listed as $31,800–$123,800 per year, including base pay and targeted commission; actual earnings vary by location and individual performance.

Requirements

  • Active Health Insurance License, or ability to obtain one before the start date unless selected for an approved unlicensed foundation hiring class.
  • Must reside in the designated local territory.
  • Comfort with daily face-to-face interactions in prospective members’ homes, at community events, and in other community settings.
  • Valid state driver’s license and personal vehicle liability insurance meeting at least 25/25/10 coverage limits or higher if required by the state.
  • Ability to use an iPad, mobile applications, and web-based systems in a customer-facing environment.
  • Comfort navigating multiple technology platforms simultaneously, including enrollment tools, CRM systems, email, and virtual communication tools.
  • Flexibility to attend appointments and events that may take place at night or on weekends.

Nice To Haves

  • Active Life and Variable Annuity Insurance License.
  • Experience selling Medicare products.
  • Experience with public speaking or delivering presentations to groups.
  • Background supporting Value Based Care organizations.
  • Familiarity with Salesforce or similar CRM systems.
  • Associate or bachelor’s degree.
  • Fluency in English and an additional language, including speaking, reading, and writing.

Responsibilities

  • Educate individuals about Humana Medicare Advantage plans and additional offerings such as Life, Dental, Vision, and Prescription coverage.
  • Build face-to-face relationships through grassroots marketing, community events, and in-home visits.
  • Generate sales, meet performance goals, and expand Humana’s presence in the local market.
  • Use company-issued iPads and digital platforms for member consultations, enrollments, documentation, CRM updates, and follow-up activities.
  • Serve the designated local territory and become a valued resource in the community.
  • Attend mandatory training during the first five weeks of employment.
  • Attend member appointments and events that may occur at night or on weekends.
  • Travel occasionally to Humana offices for training or meetings, if required.

Benefits

  • Medical, dental, and vision insurance, plus supplemental insurance options.
  • Paid time off and paid holidays.
  • 401(k) retirement savings plan with company match.
  • Tuition reimbursement and/or scholarships for qualifying dependent children.
  • Paid parental and caregiver leave.
  • Short-term and long-term disability insurance.
  • Life insurance.
  • Insurance training and licensing fees paid during the licensing program.
  • Base salary and monthly guarantee during the training program.
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