Medicare Field Sales- Muskegon

Humana•Muskegon, MI
•$31,800 - $123,800•Remote

About The Position

Humana is seeking a Medicare Field Sales Agent for a field-based role serving the designated local territory. The agent works as part of a collaborative team of 8–12 sales agents and reports to the Senior Manager, MarketPoint Sales, with guidance from a Senior Manager and Regional Director. The role focuses on educating prospective members about Humana Medicare Advantage plans and related Life, Dental, Vision, and Prescription offerings; building community relationships; and generating sales through personalized, in-person engagement. The agent uses company-issued iPads and digital platforms to support consultations, enrollments, documentation, CRM updates, and follow-up. The position includes company-paid insurance training and licensing fees for the licensing program, as well as virtual and in-market training. During training, associates receive a base salary and monthly guarantee. The first five weeks of employment and attendance are mandatory. The position is described as remote, with occasional travel to Humana offices for training or meetings; the sales work itself is field-based and requires residence in the designated territory. Member appointments and events may occur at night or on weekends, so schedule flexibility is essential.

Requirements

  • Active health insurance license, or ability to obtain one before the start date, unless selected for an approved unlicensed foundation hiring class.
  • Must reside in the designated local territory.
  • Comfort with daily face-to-face interactions in prospective members' homes, at community events, and in community, service, retail, organizational, volunteer, or local-event settings.
  • Valid state driver's license and proof of personal vehicle liability insurance meeting at least 25/25/10 coverage limits, or higher if required by the state.
  • Ability to use an iPad, mobile applications, and web-based systems in a customer-facing environment.
  • Comfort navigating multiple technology platforms simultaneously, including enrollment tools, CRM systems, email, and virtual communication tools.
  • Flexibility to attend member appointments and events that may take place at night and on weekends.
  • Attendance at the first five weeks of employment is mandatory.
  • Any associate who speaks with a member in a language other than English must pass a language proficiency assessment; applicants for such language use will be required to take the Interagency Language Rating test.

Nice To Haves

  • Active Life and Variable Annuity Insurance License.
  • Experience selling Medicare products.
  • Experience with public speaking or delivering group presentations.
  • Background supporting Value Based Care organizations.
  • Familiarity with Salesforce or similar CRM systems.
  • Associate or bachelor's degree.
  • Fluency in speaking, reading, and writing English and an additional language.

Responsibilities

  • Build trust with individuals and educate them about Humana Medicare Advantage plans and additional Life, Dental, Vision, and Prescription coverage offerings.
  • Develop face-to-face connections through grassroots marketing, community events, and in-home visits.
  • Generate sales, meet performance goals, and expand Humana's presence in the market.
  • Build community relationships and serve as a valued local resource.
  • Use company-issued iPads and digital platforms for member consultations, enrollments, documentation, CRM updates, and follow-up activities.
  • Attend mandatory training during the first five weeks of employment.
  • Maintain a valid state driver's license and required personal vehicle liability insurance.

Benefits

  • Medical, dental, vision, and supplemental insurance options.
  • Paid time off and paid holidays.
  • 401(k) retirement savings plan with company match.
  • Tuition reimbursement and/or scholarships for qualifying dependent children.
  • Paid insurance training and licensing fees during the licensing program.
  • Base salary and monthly guarantee during the training program.
  • Paid parental and caregiver leave.
  • Short-term and long-term disability insurance.
  • Life insurance.
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